Bell reviews and complaints 1
View all 692 complaintsBell - Internet service
Good day!
I have been connected to the Bell Canada internet for years. The increases are not explained, they come as a surprise every few months. Is this normal?
It is the same internet no less no more, WHY such increases, they should not be permissible without a warning or an explanation right?
In January 2019 the rate was $42.95 plus taxes = $49.38
In April 2019 the rate jumped $45.95 plus taxes = $52.83
In April 2020 the rate jumped $50.95 plus taxes = $58.58
Hoping to obtain your support, and thanking you in advance
Sincerely, Jackie Lamarche
Home: [protected]
my email: jackie.[protected]@bell.net
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I am on hold right now for the third time, waiting for an explanation of what they say I owe. Horrible customer service...I will NEVER have this provider again. If they offered their services for free for the rest of my life I would say no. NO wonder they get such bad reviews. How are they still in business.
Our rates for 2 business lines and 1 internet service went up by 10 % in less than one year, i.e. contracted for 3 years in April 2019 and in Dec 2019 the rates for all 3 went up by 10%! Bell Canada (escalation department) says that as per their terms and agreement they can increase by 10%! This is highway robbery! How can anyone justify 10% ?