İstanbul, England, Hertfordshire
Turkey - 34445
1 Greenhill Crescent, Watford, Herts, WD18 8QU, UK
ul. Puławska 366, 02-819 Warsaw
i ordered 2 parts for my cooker a door seal and a oven light bulb, on 14 april 2010, after 12 days nothing, phoned to be told the light bulb comes from turkey and is not in the uk yet, but i will have the parts within a week, several phone calls back to them, and still no parts, keep getting fobbed off with excuse after excuse, its now 14 may 2010 and 1 month later still no parts, and same old answer your parts will be with you next week, crap service crap customer relations, and bad experiance all round. steer clear of this company.
I originally bought a HOTPOINT WASHING MACHINE, which was delivered 5 days later, after being told i could...
Have a Beko washing machine WMA5410 for nearly a year brought Feb'09, Motor/Circuit board blew on the 23rd Dec '09. Engineer came out on the 5th Jan '10, parts ordered an engineer arrived on the 23rd Jan ( after the scheduled engineer on the 21st fell ill ).
New PCB install, but the new motor was broken. Engineer wait away ordering a new part. It's now nearly 3 weeks later an still no engineer or part.
5 weeks of laundrette washing £30 a shot ( Wife +2 kids, couple more weeks of this and I might as well have brought a new washing machine ( NOT BEKO!!! )
Shame last one lasted 4 years.
I have a Beko Fridge Freezer since new (now only 18 months old), and it has an intermittent fault which...
I am now faced with having to purchase a new washing machine as my Beko WMA520S balance weight has fallen off after the bolts holding it sheared off. This is unacceptable on a 2 year old machine that is only used 3 times a week for domestic use, i have complained to Beko but wont hold my breath.