The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Be2dating site

A Oct 09, 2019
This review was posted by
a verified customer
Verified customer

Joined this online dating site and wish to change my credit card details and cancel my subscription and they are refusing to do so and asking for signed letters to be faxed. Firstly subscription was online. So unsubscription too must be online. I should be able to cancel whenever I like

They are even threatening in between the lines that I agreed to there terms. They don't have my signature. So why this unethical behaviour?

  • Updated by Antonieta RSA · Apr 07, 2020

    I resolved it by canceling may card because frankly I don't trust a company that has this type of behaviour

  • Be2's response · Oct 11, 2019

    Dear Antonieta,

    we're sorry to hear about your complaint. Please contact us directly at cs @ be2 . com from your registered email address and add ''complaintsboard.com'' into the Subject header.

    Thank you in advance!

    On behalf of the be2 Customer service Team

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