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Banco de Oro / BDO Unibank

Banco de Oro / BDO Unibank review: Unsuccessful prepaid load 51

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5:56 am EDT
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This is the second time I haven't received my load. The first time was i think is 1 month ago. I load 500 and it said that it was delayed and wait for 1hr. So i waited. But I didn't receive any load at all. I didn't complain coz i said that it was just a 500 and that's the only day it happened and now I loaded 1k prepaid load and same thing happened. Like wtf! Every time i loaded more that a 500 it was a delay? And I won't rcve it. Is that how you scam or get money from other people. I want my money back or just load it to me. I can give you the reference number now. I'm so pissed

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Jay Arocena Agustin
, US
Feb 01, 2021 8:54 pm EST

Hi BDO Support,

I load my wife prepaid mobile, 500 pesos. It says delay and wait for 1 hour and try again. after 2 hours, i tried to initiate another 500 peso load. Bit it says delayed again. The worst thing, hinri na nga dumating yung load, nagbawas pa sa account. How to refund the 1000 peso load?

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Bryan Carlos
, US
Jan 29, 2021 12:24 am EST

Hello, I got the same experience you had. Did BDO return back your money? And if so, what necessary actions you've done to get your refund?

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Urie Benz
, US
Jan 22, 2021 7:58 am EST

Please fix your mobile reload service..fraud BDO...mag nanakaw kayo..

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John Harold Intia Ramos
, US
Feb 12, 2021 12:48 pm EST
Replying to comment of Urie Benz

Oo