America First Credit Union
America First Credit Union Customer Service Contacts
United States - 84409
Due to covid-19, insurance company offices were closed. Getting insurance on the trailer we were financing...
America First Credit Union is the worst credit union in the United States and avoid this place like a plague they're just out there to get your money and don't care about you and your family do not join this place. Their customer service people telling you lies just to get you off the phone they only tell you what you want to hear and not what you should be hearing!!! This Credit union became just like any other big banks and institutions they don't care about the little people anymore they climbed up the ladder and a small people know longer matter to them .
I have been with them for 15 years and now I am leaving them. It was great the first 12 years excellent service no fee's just the best. I had some medical issues and they were good through that, because of health issues job loss and low income, I got behind on a auto lone 45 days, they took not only every thing out of my savings but also my 17year old Utah National Guards account as well, his savings checking. I called them to make sure I would have enough money to life off of and they pulled another payment, I am disabled and have five kids to take care of now I am only 15 days behind because they took the payment out of my account and my son who is now 18 account, I paid over $800.00 in just over draft fees last year. Stay away from them they are a bank not a credit union anymore.
I have banked with America First for ten years, I had a charge come out of my account that I wasn't aware of. I paid it as soon as I was aware of the charge, unfortunately they didn't warn me, they didn't send me a letter but one thing they did was alert my credit before I was even made aware of the charge. What kind of bank, does that? What kind of place that wants to keep customers does that. I am amazed, and when I called them to see if there was anything I could do, I was mocked. I guess that's what happens when they make call centers for the bank, instead of having that personal touch. I will tell you, I am done with a company that treats me so badly, a business that obviously doesn't care of me, or my business. I am beyond furious with this company.
I have never missed a payment. I have never stuck AFCU with any debt, or tried to get out of owing them money. I carry 115K in debt with them. However, they choose to treat us like bottom dwellers. You go in and sit with one of their loan officers, and they look at you like your the ### of the earth because you actually have debts that your paying on! I think they actually think the money they loan is their own money. I'm pretty sure most of the customer service reps think AFCU has earned all the money that they lend, that it actually belongs to them, and that it doesn't come from the feds.
Bottom line: If you deal with these guys, you will be treated like a financial idiot. They will make you feel like this, and do it with a smile on their face. The branch on 3500 s. 5000 w. is perfect at this. What a bunch of white trash
have NEVER been as mistreated by a company as I have been by America First. I currently own a 2007 BMW and my...