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Banco de Oro / BDO Unibank

Banco de Oro / BDO Unibank review: Unsuccessful prepaid load 51

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5:56 am EDT
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This is the second time I haven't received my load. The first time was i think is 1 month ago. I load 500 and it said that it was delayed and wait for 1hr. So i waited. But I didn't receive any load at all. I didn't complain coz i said that it was just a 500 and that's the only day it happened and now I loaded 1k prepaid load and same thing happened. Like wtf! Every time i loaded more that a 500 it was a delay? And I won't rcve it. Is that how you scam or get money from other people. I want my money back or just load it to me. I can give you the reference number now. I'm so pissed

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Famela Jane Umali
, US
Nov 04, 2023 7:22 pm EDT
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Nagload ako. last night ng 500. unsuccessful pero nagdeduct tas wala. naman ako narereceive. paano ko un makukuha ulit. binabalik ba nila un. help please.

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Sarah Jane Egaran
, US
Nov 21, 2022 3:20 pm EST

I reload my DITO SIM# last night (Php200) but still after waiting for hours, no load was received yet my account was deducted.

This is my third time.

The first two times happened a year ago, and now again. Resolving this is too troublesome. Please make an action.

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Wendell Puno
, US
Nov 13, 2022 7:17 am EST

I reloaded my phone from my BDO account. But it was unsucessful and its says it was delayed and wait for an hour. But it’s more than 12 hours now I have bwen waitinb but I haven’t received any load ang my bank account sa deducted. Please help me kn what to do? Thanks

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eishen cinense
, US
Nov 07, 2022 4:50 pm EST

I reload my daughters prepaid number worth 200 pesos.. The amount was deducted but she don't recieve any load. BDO you always have errors, your under maintenance etc. etc.yet you don't have clear solutions.. . Your wasting our money!

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Aiko Gutierrez
, US
Nov 05, 2022 9:01 pm EDT

2 times i tried to load sa tm ko earlier sabi delay and just wait for 1 hour but until now how may hours passed wala padin ? Its just a Scam BDO ?

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Sharina Manzano
, US
Nov 02, 2022 12:36 pm EDT

🤮🤮 Hindi ko pa nare received yung load na deduct na agad. 🤮🤮

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jojitsii
Cebu, PH
Nov 01, 2022 9:29 pm EDT
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paano nyo po na recover ang amount deducted?

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Japs003
, US
Oct 26, 2022 9:42 am EDT

Where is my load it deduct in my account but no load arrived

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jojitsii
Cebu, PH
Nov 01, 2022 9:29 pm EDT
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Replying to comment of Japs003

na recover nyo po ba ang deducted amount?

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Abcdefghijklmnopftr
Pangasinan, PH
Oct 13, 2022 4:10 am EDT

Bdo pakiayos naman to.Dami na nagrereklamo sa inyo wal pa rin kayo action.

Wag muna magbawas pag di pa dumating load.

Fix this issues.wag puro kabig..Action namn jan...

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RicHard masinaring
, US
Oct 10, 2022 10:00 am EDT

Hindi lang Yan Ang una pero napaka dami pang ulit nangyari sakin ! Pota naman BDO kakawalang gana kayo ! Sana wag mag deduct Muna hanggat d pa pumapasuk Yung load!

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Christine joy Alog
, US
Oct 05, 2022 6:41 am EDT

Same here. Nagload ako 100 sabi delay 1 hr hngang ngayon wala pa. Sana kung gaano kayo kabilis mag deduct ganun din kayo kabilis magtransact. Kaloka!

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Cgy Cdo
, US
Jun 20, 2022 12:27 pm EDT
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IST05: Unable to process transaction.

Trying to load Globe [protected]

I tried to submit more than once. Still the same error message. I received the OTP...

STUPID BDO! You should replace your IT people who cannot fix this simple problem. They must have FAKE I.T. qualifications. Just get rid of your I .T. people who cannot fix this problem. They are all USELESS and a waste of money.

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Kareef Arzadon
, US
May 29, 2022 11:35 pm EDT

Same sorry incident here. Ignored ba messages sa board na ito, BDO? Not a single reoly?

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Gvenicario
, US
May 04, 2022 6:25 am EDT

Just happened to me. Loaded 200 to my mobile. 100 for my daughter and 100 for my son. All three amounts were not loaded to our numbers but was deducted from my account

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Lyra Jane Moises
, US
Apr 30, 2022 10:37 pm EDT

Meron na po ba ditong napabalik ang nadebit na di naman na receive yung load? Huhu 1k din kasi tong na bawas pero never ko nareceive yun load😭

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lenlen73
stockholm, SE
Jun 01, 2022 2:34 pm EDT

yes binabalik nila yung payment f unsuccessful yung transaction. It happened to me many times .

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Lyra Jane Moises
, US
Apr 30, 2022 10:36 pm EDT

Meron na po ba ditong napabalik ang nadebit na di naman na receive yung load? Huhu 1k din kasi tong na bawas pero never ko nareceive yun load😭

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shyvee castillo
, US
Apr 18, 2022 11:03 am EDT

Hi po.. very same thing happens 2 me now lng.. twice na ito ngaun.. ung una 200, na deduct agad..inignore ko lng.. ngaun ulit 200, ngbawas lng pero unsuccessful namn.. anu kaya explaination ng BDO dito 🙄

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Ppodong
, US
Apr 15, 2022 11:13 am EDT

Pangalawanb beses na to, una 350 ngayon 50, nagdededuct lang sa balance pero walang load na dumadating. Nakakaputangina yung service nyo

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ella de guzman
, US
Apr 04, 2022 11:17 am EDT

Nagload din ako ng 550 pero within 24 hours walang dumating na load! Grabi na BDO napakawlaang kwenta talaga service niyo!

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Jesseca Tividad
, US
Apr 03, 2022 8:18 pm EDT

Haist... Kala ko ako lang 4x na nangyari sa akin this year. Last 2020 nagtry ako noon akala di ko na matanggap ang load pero dumating din di ko lang alam pag inquire ko after 1day dumating na pala. But now wala talagang dumating months at weeks na. 1000+ na pala ang nasayang. Sana maibalik pa.

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YNAH17
, US
Apr 02, 2022 1:42 pm EDT

Nababalik ba yung ma deduct sa account?

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Kristine Pascual
, US
Mar 29, 2022 4:04 pm EDT

hays so pissed na, 2nd time nato! walang load pero bawas sa balance ko

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kristel filosofo
, US
Mar 17, 2022 11:23 pm EDT

Same thing dalawang beses na 200ang ni load ako , tapos na deduct pa. Wla naman ako na recieved na load .

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Jackie Yasuda
, US
Mar 12, 2022 6:53 pm EST

Bdo what happened, nag load ako twice ng 50 nagbawas sa acct ko hindi naman na load unsuccessful, Please fix your mobile reload.

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Andrea
, US
Mar 10, 2022 12:22 am EST

same thing happens to me yesterday, deley daw for 1 hour pero until now wala parin akong natanggap na load!

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Maylene Ramos Agdeppa
, US
Mar 09, 2022 11:45 pm EST

Same thing happened to me, this is my third time... Nagbabawas agad sa account pero di naman dumarating... Please fix your mobile reload service and return the back the

money

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Liniram Loterte
, US
Feb 24, 2022 10:59 pm EST

Bayn bdo

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Kulera
Antipolo city, PH
Feb 24, 2022 3:37 pm EST
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Ano to hindi na send tapos mag babawas...

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Clarisse Dacanay
, US
Feb 27, 2022 11:02 am EST
Replying to comment of Kulera

Same huhu nabalik pa ba?

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Thea De Leon
, US
Mar 09, 2022 10:24 pm EST
Replying to comment of Kulera

Same thing happened to me last night. Sabi try again after an hour pero nadeduct na sa account ko. Nabalik po ba sainyo after some time?

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Safira Gana
, US
Jul 27, 2021 12:43 pm EDT

How to retrieve the deducted money from unsuccessful prepaid load?

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Rica Mae Garbin
, US
Mar 15, 2022 1:49 pm EDT

Same thing. Can anyone tell me how to get it back? I load 100 and then it didn't wen't through. Say's unsuccessful but they deducted it already.

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GG48756
Plaridel, PH
Jul 26, 2021 1:31 pm EDT

The same thing happened to me. I made a transaction of 500php on the 23rd of July this year. I haven't received the load, and BDO did not return my money.

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Mimi Morales
, US
Jul 23, 2021 9:59 am EDT

Just now same thing happened to me 😤😡

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DianaTQuindo07
Malabon City, PH
Jan 17, 2022 11:25 pm EST

Same here.

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Rey Nan
, US
May 02, 2021 6:42 am EDT

Ok naba sa inyu, ? 1k load ko ty ata

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Jill C. Aspiras
, US
Apr 26, 2021 8:42 am EDT

Did anyone here try to call their hotline? Same thing happened to me 🙁

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Nova Ann-drea S. Bolito
, US
Apr 04, 2021 7:23 am EDT

Fix your prepaid mobile reload! Unsuccessful pero deducted sa savings ko huhu! Asar kayo ah

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Watever!
Cebu, PH
Jul 22, 2021 11:15 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Same! Bayan! Every peso counts. Di namin pinupulot yan uy.

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Izza Geronimo
Cebu City, PH
Feb 17, 2021 2:19 am EST

OMG. I just happened to do prepaid load via bdo online too. And says the same thing, delayed/unsuccessful but it already deducted my money from my account! If the load doesn't come within 1hr i'm calling cust service to have this fixed. I'll update guys

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Bong Go
, US
Feb 17, 2021 1:50 am EST

I also experienced the same. Apparently, this has been happening for years now. This is how BDO makes money by fooling people. Sy family gets rich by fooling poor and ordinary people.

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May2
Mandaluyong, PH
Feb 14, 2021 5:57 am EST

Grrr until now nde pa din fix ang issue, wag kau mag reload using BDO. Bawas na savings pero nde pumasok load. Buti na lng nde muna malaki ni-load ko.

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Airene Deocareza
, US
Feb 11, 2021 8:58 am EST

I experienced the same thing😠

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Erika DC
, US
Feb 10, 2021 11:44 am EST

I experienced the same. I loaded Php 500, did not receive anything but it was deducted from my balance. Tried doing it again with Php 100, then Php 50, and then Php 30, all of these were deducted from my balance but didn't even receive the load. Kindly fix this and return my money. 🙄

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TOURrific
, US
Feb 04, 2021 11:05 pm EST

BDO Kindly fix your service. It happened to me also.