How to contact Banco de Oro / BDO Unibank customer service?
- PLDT: 1800 10631 8000
- Digitel: 1800 3631 8000
- Bayantel: 1800 5631 8000
- Globelines: 1800 8631 8000
- Metro Manila: +63 2631 8000
- BDO Corporate Center: +63 2840 7000
- callcenter@bdo.com.ph (Support)
BDO Corporate Center, 7899 Makati Avenue, Makati City 0726, Philippines
Additional information
Banco de Oro / BDO Unibank is a Philippine bank based in Makati.
You can contact Banco de Oro / BDO Unibank by email at callcenter@bdo.com.ph and by phone at +63 2840 7000.
BDO Corporate Center is located at 7899 Makati Avenue, Makati City 0726, Philippines.
Nestor Villanueva Tan is the president and CEO of BDO Unibank. BDO's biggest shareholders are the SM Group and IFC.
Usually, it can take up to 7 working days from the date you completed and submitted the required documents.
Your account should be activated within 1 banking day.
You can withdraw a minimum of 200 pesos from a BDO ATM.
Login to your BDO Internet Banking, go to “Enrollment Services”, choose “Prepaid Mobile Number”, and then choose “Enroll”.
After filling in all information and submitting it successfully, you should be able to reload the prepaid mobile number immediately.
You will receive a Reference Number for each reloads transaction.
It is possible that there can be a delay in the transaction and the payment will be credited to your number within 24 hours. Otherwise, you should contact customer support.
Processing payment online can take a maximum of 48 hours.
Banco De Oro Unibank changed its name to BDO Unibank in 2011. The Bank still uses the names BDO, BDO Unibank, Banco De Oro, Banco de Oro Unibank, and BDO Banco De Oro.
The most likely reason is that the device you are using is already activated by another user.
BDO Unibank has many negative reviews online concerning poor customer service, delivery delays, or no deliveries at all. As they haven’t addressed any complaints, we would advise being extra cautious using their services.