The complaint has been investigated and
resolved to the customer's satisfactionResolved BB&T — fraud and theft
resolved to the customer's satisfaction
I have been banking with Coastal Federal here in Myrtle Beach for about seven years with absolutely no problem at all. Then the news came a year or so ago that BB&T was purchasing my bank. I was skeptical but kept the account because I knew of know other bank to turn to, and at that point had heard nothing about BB&T. Well it's a year later and they have pushed me to the brink of financial ruin! I put my money in the bank just as I've always done and I used the card with no problem to pay bills and purchase school clothes. Imagine my surprise when I checked my account on-line and it was $1200.00 overdrawn!! How can this be? I had $2000.00 in my account on Wednesday and now it was Monday and it's $1200.00 in the red? Well It's now a couple of weeks later and I still have no Idea how this happened, and BB&T will not do anything to make it right. They told me there deposit system was different and that it is an 'intelligent system'. I Googled 'BB&T horror stories and this site came up and I see I'm not alone! Somebody tell me what's going on! I want to organize people who they have done this to and start a petition, go to the press, or something. How can we do that?