Barton Publishing - Diabetes download

Apr 23, 2020 7:52 am EDT

Verified customer

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Featured review

I must say, that sometimes I do something wrong. And I did twice with Barton Publishing.
1st I wanted to buy the Diabetes info. But I was not 100% sure, that the payment part of this site was Ok. So I googled, and I could not find anything wrong with this payment method. Then I received a new email from Barton. Of a super discounted price, they wanted to offer me a discount of the already super discounted price.
Ok, I googled again today, and this time I changed the word scam to fraud, and I now found this site. Thank you for that this site exist! Ok, now I know it is, Barton, a scam/fraud site. And they have not only my mobile phone number but also my email address.
How can facebook aloud to accept thieves like this on facebook? There are other scam sites such as WinZip (that from the beginning was a serious site) and others.
For me it is natural that facebook head quater could have an easy link on facebook with a WARNING, for us facebook members, that this or that company is just a scam company who wants to cheat you and sometimes probably steel a lot of money from me and tou - innocent people.
Do it facebook! Do it now!

ADVERTISIMENT

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The complaint has been investigated and resolved to the customer's satisfaction.

Barton Publishing response

May 13, 2020

It is not apparent whether this customer has purchased from us or not, or whether they are just upset we have an ad on Facebook and that they gave us their email address and phone number, which is standard process for anyone shopping online. Offering a discount price to a customer is also not consider a fraud or scam, just an incentive to purchase. If this customer is unhappy with a purchase, we issue a refund should they ask. We are available by phone or through our company website to send us an email. Keep in mind that we have a generous 365 day guarantee, and you have up to a year from when you purchased the items to try them out and return them for a refund. Our company has been around since 2004...over 15 years now! A company can't build a business by scamming or cheating. We have successfully helped hundreds of thousands of people with natural remedies, especially those suffering from type 2 diabetes.

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