Menu
Bookswagon Customer Service Phone, Email, Contacts

Bookswagon
reviews and complaints

Bookswagon's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.bookswagon.com
www.bookswagon.com

Learn how the rating is calculated

3.3 11 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Bookswagon reviews 11

ComplaintsBoard
H
3:18 am EDT
Verified customer This review was posted by a verified customer. Learn more

Bookswagon Bookswagon.com: Speedy Service and Great Deals for the Avid Reader

I gotta tell ya, I was on the hunt for the best darn bookstore out there. Ya know, the one that won't break the bank (if ya catch my drift). Well, wouldn't ya know it, my buddy pointed me in the direction of bookswagon.com. So, I took a leap of faith and ordered myself three books - a juicy novel and a couple of them fancy textbooks.

Now, let me tell ya, I was pleasantly surprised when those books were shipped out on the very same day I placed my order. Talk about speedy service! And get this, folks, I got my hands on those precious books a whole day earlier than expected. Can you believe it?

I gotta give credit where credit's due, bookswagon.com knows how to get things done. They didn't waste any time in getting my order out the door and into my eager hands. And let me tell ya, there's nothin' quite like the excitement of receiving a package early. It's like Christmas morning all over again!

So, if you're lookin' for a bookstore that won't make your wallet cry, bookswagon.com is the place to be. They'll hook you up with some great deals and get your books to ya faster than you can say "bibliophile." Trust me, you won't be disappointed. Happy readin', folks!

Read full review of Bookswagon
Hide full review
ComplaintsBoard
K
2:24 am EDT
Verified customer This review was posted by a verified customer. Learn more

Bookswagon Bookswagon.com: Your One-Stop Shop for Books in India with Massive Selection, Great Prices, and Speedy Delivery!

Bookswagon.com, located in Delhi, India, is a big online book store in India. They got a whole bunch of books, like 20 million of them, from all over the universe. And guess what? The prices are pretty good too! You won't have to break the bank to get your hands on some good reads. Plus, they're all about that fast delivery game. You won't have to wait forever to dive into your new book. They make sure to get it to you on time.

But hold up, let's talk about the website itself. It's pretty easy to navigate, even for someone like me who's not the most tech-savvy. You can search for books by title, author, or even by category. They got all kinds of categories, from fiction to non-fiction, romance to mystery, and everything in between. It's like a book lover's dream come true!

Now, let's talk about the ordering process. It's as simple as pie. Just add the books you want to your cart, fill in your deets, and boom! You're good to go. They even accept different payment options, so you can choose the one that works best for you. No fuss, no hassle.

And here's the best part: the delivery. They don't mess around when it comes to getting your books to you. They're all about that timely delivery game. You won't have to sit around twiddling your thumbs, waiting for your package to arrive. They make sure to get it to you as quick as possible.

So, if you're in India and you're in need of some new books, Bookswagon.com is the place to go. They got a massive selection, great prices, and speedy delivery. What more could you ask for? Get ready to dive into a world of books, my friend!

Read full review of Bookswagon
Hide full review
ComplaintsBoard
K
1:40 am EDT
Verified customer This review was posted by a verified customer. Learn more

Bookswagon Bookswagon: A Disastrous Experience - Multiple Instances of Fraudulent Substitutions

I had a really bad experience with Bookswagon. They cheated me not once, not twice, but three times! Every time I ordered expensive cards, they sent me a cheap book instead. It was worth absolutely nothing compared to what I originally paid for. This seller is the worst! They just send whatever the hell they feel like, without even bothering to check the order.

Read full review of Bookswagon
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Bookswagon Bookswagon: India's Largest Online Bookstore with Affordable Prices and Exciting Box Sets

Bookswagon is the biggest online bookstore in India, mate. You can find nearly any kind of book you fancy, and the best part is, they won't break the bank. They've got this wicked collection called Box Set, and they're always adding fresh arrivals to keep things exciting. The website is dead easy to use, with features that make it a breeze to navigate. And let me tell ya, the delivery is top-notch too. No worries there, my friend.

Read full review of Bookswagon
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Bookswagon Bookswagon: A Treasure Trove for Book Lovers - Extensive Collection, Rare Finds, and Great Service!

The first time I logged into this website, I was amazed by the diverse range of books in it. I think this site has more categories than any other website that I know. You can find the rarest of the rare books and several textbooks on this site. It is known to give good service to all its customers.

I have been using Bookswagon for quite some time now, and I must say, it's been a pleasant experience. The website is easy to navigate, and finding the books I want is a breeze. They have a wide variety of genres to choose from, ranging from fiction to non-fiction, romance to mystery, and everything in between. It's like a treasure trove for book lovers!

One thing that sets Bookswagon apart from other online bookstores is the availability of rare books. I have always been a collector of unique and hard-to-find books, and this website never disappoints. I have found some real gems here that I couldn't find anywhere else. It's like stumbling upon a hidden gem in a sea of books.

Not only do they have rare books, but they also have a great selection of textbooks. As a student, this is a huge plus for me. I can easily find all the textbooks I need for my courses without having to search through multiple websites. It saves me time and effort, which I greatly appreciate.

In terms of service, Bookswagon has been top-notch. The delivery is prompt, and the packaging is secure. I have never received a damaged book from them, which is a relief. The customer support is also helpful and responsive. Whenever I have had a query or an issue, they have always been quick to assist me.

The prices on Bookswagon are also quite reasonable. I have compared them to other online bookstores, and they often offer better deals. It's always a bonus to get a good book at a great price. Plus, they frequently have sales and discounts, so you can snag even better deals if you keep an eye out.

Overall, I highly recommend Bookswagon to all book enthusiasts out there. It's a fantastic website with an extensive collection of books, including rare finds and textbooks. The service is excellent, and the prices are reasonable. Whether you're a casual reader or a serious book collector, Bookswagon is definitely worth checking out. Happy reading!

Read full review of Bookswagon
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Bookswagon Mixed Experience with Bookswagon: Affordable Manga & Graphic Novels, Disappointing Customer Service & Slow International Delivery

Despite all the negative reviews, I think Bookswagon is pretty decent when it comes to the prices of manga and graphic novels. However, their customer service leaves much to be desired. Additionally, using Delhivery as their courier service is not the best choice. The delivery time for international edition books can take quite a long time, usually around 3 to 4 weeks.

Read full review of Bookswagon
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Bookswagon BooksWagon: A Dream Come True for Bookaholics - Impressive Collection, Fast Shipping, Top-Notch Quality, Excellent Customer Support

Oh boy, let me tell you, BooksWagon is the place to be for all you book lovers out there. I mean, seriously, they've got it all. You want it, they've got it. It's like a dream come true for us bookaholics. And get this, they're not just some run-of-the-mill online bookstore. No sir, they're emerging as one of the best in the business, serving bookworms all over the world.

Now, let's talk about their collection. It's pretty darn impressive, I must say. They've got books of all genres, from romance to mystery to fantasy. You name it, they've got it. And the best part? They deliver it to your doorstep in no time. I mean, who doesn't love fast shipping, am I right?

But wait, there's more. The quality of their books is top-notch. I'm talking genuine quality here, folks. None of that cheap knock-off stuff. And they don't just slap a label on it and call it a day. Oh no, they take the time to package it up all nice and neat, so it arrives in perfect condition. It's like getting a present every time you order a book.

Now, let's talk customer support. These guys know how to treat their customers right. They're there for you every step of the way, from the moment you place your order to the moment that book is in your hands. They're friendly, helpful, and they genuinely care about making sure you're satisfied. I mean, who doesn't love good customer service, right?

I gotta say, I was one happy camper with their service. They exceeded my expectations in every way possible. So, if you're in the market for a new book, I highly recommend checking out BooksWagon.com. Trust me, you won't be disappointed. Happy reading, my fellow bookworms!

Read full review of Bookswagon
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Bookswagon Bookswagon.com: A Book Lover's Paradise with Killer Recommendations and Sweet Deals!

Hey folks, I gotta tell ya, I stumbled upon this website called bookswagon.com not too long ago. It's all about sellin' books online, ya know? My cousin and even good ol' Facebook put me onto it. Let me tell ya, it's a real book lover's paradise!

What sets this site apart is that it ain't just about buyin' books. Nah, they got this cool feature where you can make a wish list and order books that ain't even listed on their site. How awesome is that? And let me tell ya, they got some killer recommendations too. They sort 'em out into different categories like best sellers, pre orders, new arrivals, award winners, and featured authors. So, you can find somethin' that tickles your fancy real quick.

But wait, there's more! They also have some sweet deals goin' on from time to time. They know how to keep it affordable, ya know? And don't even get me started on their delivery. It's always on time, and their shipping charges won't break the bank. Ain't that somethin'?

So, if you're lookin' to get your hands on some good reads, I highly recommend checkin' out bookswagon.com. Trust me, it's been a real treat for me. Happy book huntin'!

Read full review of Bookswagon
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Bookswagon Disappointing Experience with Bookswagon: Poor Quality and Inefficient Customer Service

Bookswagon, man, let me tell you about my experience with them. So, I ordered this book called Brida, right? I was all excited to get my hands on it because I love reading. But guess what? When the package arrived, the book was not new at all! It had these weird rust-like stains all over its edges. I mean, come on, Bookswagon, that's not cool!

Naturally, I was pretty ticked off, so I decided to complain about it. But you know what? It took them a whole week to respond to my complaint! Finally, they sent me an email saying that they would arrange for a pick-up of the book. Great, right? Well, not really. They never bothered to send me any tracking details through email or SMS. How am I supposed to know what's going on with my return?

Then, out of the blue, this guy from Ecom express shows up at my doorstep to pick up a return product. But get this, he never mentioned anything about Bookswagon! I had another item, a shirt from Myntra, that was supposed to be returned on the same day. So, I asked the guy if he was there for that. And you know what he said? He agreed! Can you believe it? He took the shirt, promising me an acknowledgment slip in an SMS.

But guess what? I never received that SMS. So, I decided to reach out to Ecom express to see what's going on. And you know what they told me? The tracking was actually for Bookswagon, not Myntra! Can you believe the mix-up? It's crazy, man! I mean, these courier partners work with different sellers, so it's important to send the right tracking details to the customers. But Bookswagon failed big time in that department.

And you know what's the worst part? I still haven't received a single tracking SMS from them. It's like they don't even care about keeping their customers informed. So now, not only is my wrongly picked up shirt lost somewhere in the mail, but I'm also stuck with this old, rusted Brida book. Thanks a lot, Bookswagon and Ecom Express, for the horrible service!

I gotta say, folks, if you're looking to buy books online, I wouldn't recommend Bookswagon. Their customer service is a joke, and they clearly don't care about the quality of the products they send out. Save yourself the trouble and find a better online bookstore. Trust me, you'll thank me later.

Read full review of Bookswagon
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Bookswagon Terrible Customer Service and Delayed Refund for Undelivered Package

The customer service team at Books-wagon is absolutely useless. I ordered a few books from them at the end of June, and the order was supposed to be delivered to me by Amazon shipping on July 5th. But guess what? On July 6th, when I checked the tracking, I found out that the package was damaged and returned to the sender by their delivery partner. Can you believe it?

So, not only did the order not reach me, but it was sent back as well. I decided to contact their customer service team through emails, and they assured me that once they receive the package back, they will refund my money within 1 or 2 days. Well, it's been 6 days since the package was delivered to them last Saturday, and nothing has happened yet.

I've been asking them over and over again through emails and calls to refund my money, but it seems like the customer service team is simply ignoring me. All they keep saying is that they will initiate the refund once they check the package. Can you believe that? It's been 6 days and they haven't even checked a single package yet.

Two days ago, when I called them again, they assured me once more that the refund will be initiated by the end of the day. But as usual, nothing happened. I just don't understand why they are holding onto my money for a package that never even reached me in the first place.

Well, they have left me with no other option but to file a complaint in the CONSUMER FORUM. I have attached some snapshots of the messages I received from their delivery partner as proof. This whole experience has been a complete nightmare.

Read full review of Bookswagon
Hide full review

Bookswagon complaints 1

ComplaintsBoard
L
1:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Bookswagon Great Selection, Disappointing Wait Time and Timing

This store has got a really awesome selection, I gotta say. I was on the hunt for the perfect gift for my sister, and boy did I find it here. But let me tell ya, the wait for the book was a real bummer. I mean, seriously? I had to wait for more than 2 whole weeks! Can you believe it? And to top it all off, it was supposed to be a surprise birthday gift for my sister, but guess what? The book arrived after the party had already happened. Talk about bad timing, right?

Read full review of Bookswagon
Hide full review

Is Bookswagon legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Bookswagon to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Bookswagon is known for their high standards and safety. If you're thinking about dealing with Bookswagon, it's wise to check how they handle complaints.

Bookswagon earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Bookswagon has received 7 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Bookswagon has registered the domain name for bookswagon.com for more than one year, which may indicate stability and longevity.

Bookswagon.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Bookswagon.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Bookswagon.com you are considering visiting, which is associated with Bookswagon, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for Bookswagon have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Bookswagon website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Bookswagon.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • We found that the technical contact email address for Bookswagon is a free email address, such as Gmail or Yahoo. This could be a sign that the website is not a legitimate business and may be engaged in fraudulent or malicious activities.
  • The use of a free email address for contact on bookswagon.com may be a red flag indicating potentially unreliable or fraudulent activity.

About Bookswagon

Screenshot Bookswagon
Bookswagon is a reputable online bookstore that offers a wide range of books across various genres and categories. With a user-friendly interface and a vast collection of titles, it has become a go-to destination for book lovers in India.

One of the key features of Bookswagon is its extensive catalog, which includes books from both Indian and international authors. Whether you are looking for fiction, non-fiction, self-help, academic textbooks, or children's books, Bookswagon has it all. The website provides a seamless browsing experience, allowing users to easily search for specific titles or explore different genres.

The platform also offers a convenient shopping experience. Customers can easily add books to their cart, review their selections, and proceed to checkout with just a few clicks. Bookswagon provides multiple payment options, including credit/debit cards, net banking, and cash on delivery, ensuring that customers can choose the most convenient method for them.

Bookswagon takes pride in its prompt and reliable delivery service. The website promises to deliver books within the estimated time frame, ensuring that customers receive their orders in a timely manner. Additionally, Bookswagon offers free shipping on orders above a certain value, making it even more attractive for book enthusiasts.

Another noteworthy aspect of Bookswagon is its commitment to customer satisfaction. The website provides detailed product descriptions, customer reviews, and ratings for each book, helping users make informed decisions. In case of any queries or concerns, Bookswagon has a dedicated customer support team that is readily available to assist customers through phone, email, or live chat.

Furthermore, Bookswagon often offers attractive discounts and deals on popular titles, making it an affordable option for book buyers. The website also hosts regular sales and promotions, allowing customers to purchase their favorite books at discounted prices.

Overall, Bookswagon is a reliable and user-friendly online bookstore that caters to the diverse reading preferences of its customers. With its extensive collection, convenient shopping experience, prompt delivery, and excellent customer service, Bookswagon has established itself as a trusted platform for book lovers in India.

Overview of Bookswagon complaint handling

Bookswagon reviews first appeared on Complaints Board on Jul 24, 2023. The latest review Bookswagon.com: Speedy Service and Great Deals for the Avid Reader was posted on Jul 24, 2023. Bookswagon has an average consumer rating of 1 stars from 11 reviews. Bookswagon has resolved 0 complaints.
Ratings on other sites
Trustpilot
Trustpilot
4.0
5 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Bookswagon contacts

  2. Bookswagon phone numbers
    +1 (011) 415-2115
    +1 (011) 415-2115
    Click up if you have successfully reached Bookswagon by calling +1 (011) 415-2115 phone number 0 0 users reported that they have successfully reached Bookswagon by calling +1 (011) 415-2115 phone number Click down if you have UNsuccessfully reached Bookswagon by calling +1 (011) 415-2115 phone number 0 0 users reported that they have UNsuccessfully reached Bookswagon by calling +1 (011) 415-2115 phone number
  3. Bookswagon emails
  4. Bookswagon social media
Bookswagon Category
Bookswagon is related to the Books and Magazines category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.