Xulon Press Customer Service


Salem Media Group

2301 Lucien Way, Suite 415
United States - 32751

Customer Support Phone Numbers

Mon8:30 AM - 5:00 PM
Tue8:30 AM - 5:00 PM
Wed8:30 AM - 5:00 PM
Thu8:30 AM - 5:00 PM
Fri8:30 AM - 5:00 PM

Xulon Press Complaints & Reviews

Xulon Press / royalties not received

Jan 05, 2019

I am the co-author of the book Carrying Divine: My Rwanda Genocide Survivor story. (Kristin Ponce' Baker). My friend Henriette Nyirarukundu Ngenga, the heroine of the book, just contacted me to tell me she has not received any royalty payments in over two years but has been traveling and...

Xulon Press / all of it

Sep 26, 2018

I paid this company to do a lot according to my package plus two editing processing at extra cost and they did not do much editing of the manuscript. The editors did not read my manuscript it looks like they used a type of software to do the work for them. I remember years back publisher...

Xulon Press / royalties

Jul 14, 2018

I published my book with Xulon press two years ago but I have yet to receive any money. They claim you keep the majority of your money which is a lie . They have a big book distributor which gets 55 percent and they receive a big chunk also. This leaves you with a dime or quarter from...

Xulon Press / vanity press

Dec 28, 2017

I strongly suggest that authors stay far, far away from this company. Basically, I have flushed $4k down the toilet, not to mention my time. As many others have stated, if this is a Christian company, no wonder the world is in chaos. As a person who holds a degree in journalism and ha...

Xulon Press / service

Jul 10, 2017

I also went out on a limb and signed up with them to have a book published. Once the book: 'Gifts from the Ashes' was completed and published, NO support was available for promoting. They say once the bill is paid in full, they will be doing more. That's NOT what I was promised by their...

Xulon Press / Self publishing book

Jan 21, 2016

They do so little for so much money. They tell you if you want to have your book to sell you have to spend more money to get the word out. But your book doesn't sell. I question their business and accounting practices. I in fact filed a complaint with the BBB and the FBI. Which I recommend everyone doing.

Xulon Press / Very bad company**buyer beware

Jun 13, 2015

Xulon Press does care only about money...the company lied to me telling me they'd add in pages before publishing and then released the book without my approval to the public with blank pages!! I am completely outraged***a friend referred me to them to entrust my ministry to them of...

Xulon Press / Jason Fletcher


I searched this company and found there are several complaints concerning this company’s bate and switch policy and the cancel order policy. I placed an order and called the next day requesting cancellation. The company refused. I and my husband expressed our complaint concerning the...