Xulon Press
reviews & complaints

I am Hazel Ann Gibbs De Peza. In 2007, Xulon Press was paid to publish my book, My Faith Spiritual Baptist Christian. After the publication and my own personal purchase of books, I have not received correspondence from Xulon Press. I have never received Royalties and my book is being sought after and sales are being made but I am receiving nothing.

I wrote a book using their publishing company. The book was out in October 2020. I have been requesting Royalties for last 4months. I have sent faxes of w9, sent emails, made phone calls, spoke to my rep and the person you make monthly payments to however NO Check, no return calls...

I am eager to begin my next book project, however am leery in doing so. The process of getting the book completed was great, so I am really at a loss of words on how I am being treated on the back end of things. Very un-professional. I reached out to the Sales Executive who I sold me the Book Package deal to begin with to see if she could help, however she never replied to my email.

This is very disheartening to say the least.

I am in no means slandering. This is the Gods Honest Truth. I am praying this can be resolved sooner than later.

I too have been had by xulon press. I tried to keep a positive attitude and trust they would be up front, honest and match their hype.
I published one book with them in 2018 with few problems. However, the 2nd book, after nearly 8 months, I am sooo disappointed, disgusted, frustrated and regretful that I went with xulon press a second time.
I jumped through all the hoops to get my book published to meet my september deadline. I can't find the words to describe how unbelievably disgusted, disappointed and frustrated I am. Yes, they insist the client pay fully up front, before the book can go to press and I did - once paid... They forget about you and it!
And the ridiculous excuses they make! Sounds like the excuses from kids and they lie... This clearly shows the company is not even trying to correct the situation - I can't get return calls or emails - they changed my account team members several times - each time the service got worse - the
Employees, can't even do an adequate follow up!

Please, do yourself a favor and look elsewhere if you're wanting to publish your book!
It is not to my liking to post a complaint, I feel in this case, the company drove me to this.

I also went out on a limb and signed up with them to have a book published. Once the book: 'Gifts from the Ashes' was completed and published, NO support was available for promoting. They say once the bill is paid in full, they will be doing more. That's NOT what I was promised by their sales rep Eric Sullivan. I was told that because they are part of Salem, that it would be promoted in numerous ways. I can't even get it promoted on Crosswalk. SO, SO heartbroken. I am elderly and wrote this book 18 yrs. after my son's demise. I am handicapped and I can't tell you how many hours I spent writing this book (370 pages) and putting it together to get my son's 6 poems published and to help other Bereaved Parents. Just more additional grief. $3200 which I couldn't afford all gone. They say they are Christian. I see no difference between their 'fruit' and that of a swindler. So, so sad.