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Bank of America review: scam and fraud! 457

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12:00 am EST
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I did a wire transfer using bank of america in baltimore MD johns hopkins branch to my own account in India using SWIFT codes. I was told that india is a slow to pay country and it takes about 3 weeks and no investigations would be don't till then. It has been 2 and a half months and it hasn't gone through. My bank in india has not received any information regarding this from bank of america and the bank of america is not willing to help. Every time i contact them they tell me that they are sending e-mail to the bank in india to find the status and that the money is in india and nothing can be done about it and it is possible that i lose my money. I have no clue as to how to go about it.

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457 comments
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saga27
, IN
May 03, 2012 10:00 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Why wasting your time on calling...

http://www.insidr.com/referral/qluB210734

Ask any question related to Bank of America, you will get revert within an hour or 2...try it once..

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Pattybar2
Savannah, US
May 01, 2012 11:53 pm EDT
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All you can do is put a consumer statement on that credit line explaining the situation and note that this was a forebarence agreement while in cancer treatment

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K Rusin
, US
Apr 26, 2012 11:38 pm EDT

I also was discussing loan modification (and was current on mtg) when I had water damage. The insurance co. paid out the check quickly and I sent it to B of Am to sign off so I could have the repair work completed. B of A kept telling me to submit receipts and a letter, they were going to have the work inspected and a reimbursement would be paid to me. Every time I tried to get a pay out there was some excuse. At some point, I was told I was NOT able to do a modification program and the investor would not modify the note.Now I was told I had to have all of the work complete before they would reimburse me. They wouldnt even pay out the deposit direct to the carpet people. The work is completed and it's been inspected for the 3rd or 4th time. Now they say that because I have entered into a short sale agreement they can not pay out the Ins money. It's been way over a year and I've done every thing they requested. they keep sending me signoff forms for a general contractor to sign off. I did not use a general contractor so now I'm screwed.

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Idocare
Washington DC, US
Apr 25, 2012 7:46 am EDT

14 years and your credit limit is 400.00 ? Oh and I'm getting a little tired of I serve this country to serve you! You weren't drafted. It's a choice YOU make for whatever reason.

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victim of BOA
Georgetown, US
Apr 16, 2012 4:45 pm EDT

Thank you eric 1989 for sharing your experience with BOA. I too have experienced the type of treatment and their illegal scam to steal my home as you have. They are so bold and don't try to hide it. They think they are above the law because they got away with paying all the State Attorney Generals off with large sums of money...while they don't miss a beat continuing their fraudulent activity.

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victim of BOA
Georgetown, US
Apr 16, 2012 4:36 pm EDT

Thank you Sticksnstones 1998 for the info. I would love to see them behind bars for their actions!

Sticksnstones1998
Sticksnstones1998
Winsted, US
Mar 21, 2012 2:08 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I hope everyone realizes that Bank of America is nothing more than Fleet Bank in drag. Up here in the northeast we more accurately referred to them as Fleece Bank. They had such a bad reputation that they needed a face lift and a new identity. What better name than BoA? Sort of like the Cowboys being America's team or some such rubbish. You need to know only one thing, they were originally spawned from Rhode Island's finest. Rhode Island, for those that don't know, is regarded as George's Bank if you're fishing for the criminally insane. And most of those indicted worked for Fleet. So they quietly fade into the woodwork and re-emerge nationally as BoA so they can spread their deceit to the far corners of the country. I can't wait to see what kind of mayhem they wreak on the US tax payer.

M3C QueenBee
M3C QueenBee
Defiance, US
Mar 21, 2012 1:23 pm EDT

Point returned.

M3C QueenBee
M3C QueenBee
Defiance, US
Mar 21, 2012 9:49 am EDT

But then you'd have nothing to complain about.

M3C QueenBee
M3C QueenBee
Defiance, US
Mar 21, 2012 9:43 am EDT

Comment will be removed: Please be respectful of other members

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EnzosMom528
, US
Mar 11, 2012 9:17 am EDT

did your son recieve his money back?

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Kathreen brice
Englewood, US
Feb 22, 2012 5:16 am EST
Verified customer This comment was posted by a verified customer. Learn more

I have heard nothing from The complaint board. What's happening. Please contact me or is this a scam where consumers don't get any response or help

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Dorothy Shipes
Aylett, US
Feb 16, 2012 9:34 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Today I received a call around 2:00 pm by a man named Sabio Majo telling me he was going to reduce by rate to 6, 99, He told me how much money was charged on my account which was right. He told me he would call me back in about a half hour to let me know for sure.He gave me his number to call [protected] x238
which rings bizzy. I have called 3 or 4 numbers at Bank Of America but none will answer my question. I want to stop anyone from using this account for about month.

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totallysickofit
Dallas, US
Jan 25, 2012 5:39 pm EST

seems boa punishes the ones that pay and gives the deadbeats that don't a better deal so they get more interest money.
Have been a customer of boa for over 10 years, overpay my acct each month, have never been late on a payment and the minute I pay 1000.00 they reduce the credit line that amout. Need to protest nationally.

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ClassAction.com
, US
Jan 20, 2012 3:39 pm EST
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I am handling cases for victims. Please call my cell:[protected] and write me at jsantoli@santolilaw.com. Jos. Santoli, Esq.

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kay1040
Brooklyn, US
Dec 15, 2011 3:55 am EST

BOA can go too HELL all I care. The most un-ethical bank on F.. earth. I have a mortgage with them I have records that i pay my mortgage on time every month. the Mother "f..'s" claim sometime back i missed a payment.They refused to credit me for the month they said i missed. The mother f... said OH sorry, it's a mistake made from our Accounting dept. " i spoke to Accounting the mother F...'s said OK ! will adjust your escrow acc. they ###ing Lied for ONE 1/2 YEAR THEY ###ING DO NOTHING. So, while this ### prolonged for a year 1/2 " being disputed THE MOTHER ###ER'S TURNED AROUND AND CHARGES ME $95.00 FOR A YEAR 1/2 WHILE I WAS DISPUTING THEIR ###ING BOGUS CHARGES. THEIR REASON'S "IS" FOR A YEAR 1/2 ALL MY MORTGAGE PAYMENTS WERE NOT BEING APPLIED TO MY PRINCIPAL & INTEREST SO, THAT CREATE A SHORTAGE ON MY ESCROW ACC. AND I MOST PAY ALL THE BACK LATE FEES. MOTHER ###ER'S. THEY SHOULD F... GO TO HELLLLL THEY'RE THE WORSE ###ING BANK YOU SHOULD EVER DEAL WITH.

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valbear
Hobart, US
Nov 13, 2011 1:07 am EST
Verified customer This comment was posted by a verified customer. Learn more

Thanks for all the feedback everyone. Dad already had other banks. Four I've found so far. We have cancelled one account in September - AND ARE STILL AWAITING THE CHECK. That's another story for a different day. I didn't make it to the PO Box today, so don't know if the BofA check has been received yet. As for his primary account, Dad is banking with Chase. With his substantial "relationship" there (as B of A called it), I don't think Chase would ever charge him a fee or do anything to annoy him. So far, so good. They did make me drag him out of the nursing home into the bank, where he just sat in a chair, just to reorder checks for him, but other than that, they have been most helpful. They tried to convince me to move, but I'm happy with my to local banks. The other accounts are with Bank of Indianapolis, and I see no fees on any of those accounts ever, but from now on, I'll be opening every statement and reading everything. Valerie
PS - my big beef is really with the $200 line of credit - because he never asked for it nor applied and that is why they put him as a "preferred" client at BofA. That just "showed up" and that sure as heck isn't a normal practice to grant someone a "loan" without he/she asking for it!

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valbear
Hobart, US
Nov 10, 2011 4:07 am EST
Verified customer This comment was posted by a verified customer. Learn more

There was nothing on the statement for Jan, Feb, Mar, Apr, May, Jun. No fees. Since account wasn't used and there was no other correspondence, I didn't check July, auG, sept cept to glance at the front page. I turned over the first page of October and noticed the fee. Apparently, the min balance is $1500 for free checking, but someone decided to open a $200 line of credit for him and put him in some sort of preferred account because of this new "loan", which then carried a $10000 minimum balance. Since this account was sitting at $5800 and unused for about a year, it was clear the history would never show it as a $10000 minimum. I KNOW he never talked to them about anything, because he was moved into our home and now into Assisted living, where he doesn't have any phone service. We have cancelled the account and are awaiting his money, minus the $54 we still feel was taken fraudulently. I never saw any correspondence in any statement about any "change to terms", and no other mail was received indicating any change of terms. I understand the reason for the fees - someone changed his type of account without his authorization. When questioned, BofA said they didn't have ANY accounts with an $18 fee, so they initially didn't have a clue, either. They said it was so he could get a discount on that $200 line of credit. Someone definately (or some computer programmer) played a fast one. Nice try, but you lost this account too. As for being oblivious, not hardly. Have 6 degrees and understand engineering, law, and finance terms better than almost all. Unless this change in terms was mailed to him more than 3 months in advance (prior to June), I would have seen it and had him close account sooner. We are awaiting check. If it is not mailed within Federal Law requirements, will file official complaints. Clock is ticking. (PS another bank where account was closed in August has yet to send the proceeds to a PO BOX - so for now, we consider them to have stolen THOUSANDS AND THOUSANDS of dollars, so I guess a $54 theft shouldn't be a big deal, but Bof A has apparntly done this to others recently.) Oh, did I mention that my B of A credit card is going to be cancelled as soon as his check is received? And Nancy is in the process of moving all her direct deposits over to a Local Savings bank for her in SC? Happy customers tell maybe 1-5 people (and only if service is truly outstanding). Unhappy customers tell the world.

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Piikea 14
Northridge, US
Oct 15, 2011 2:15 am EDT
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What does that have to do with jobs going to Costa Rica mrnoetal?

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Mrknowitall
Philadelphia, US
Oct 14, 2011 10:50 pm EDT

Waaaaa, Waaaaaa, waaaaaaaa. I don't buy your story. 95 and a mortgage? Some bad life decisions there.

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ANNIE J
, US
Oct 04, 2011 1:02 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

TO WHOM HAVE MORTGAGE LOAN WITH BANK OF AMERICA, I BORROW MONEY ON MY HOME WITH CASH OUT BACK 7/2017 AMOUNT OF $120, 000 AND THE INTEREST RATE IS 6.4% MY PAYMENT IS $890.16 EACH MONTH I PAY HOME OWNER INS. AND THE PROPERTY TAX MY SELF. YOU WAS THINK OUT OF THE $890.16 SOME SHOULD GO TO INTEREST AND SOME WOULD GO TO PRINCIPAL, SINCE I HAVE THIS LOAN FOR 7 YEARS NOW, THE WHOLE AMOUNT TO TO INTEREST NOTHING GO TO PRINCIPAL EVERY MONTH, I CALL THEM, I EMAIL THEM, I FAX THEM, AND NOW THEIR JUST PLAYING GAME WITH ME. IF EVERY MONTH I DID NOT MAKING A ADDITIONAL PRINCIPAL PAYMENT BESIDE THE $890.16 MY BALANCE IS NOT MOVING, HOW CAN I PAY THIS 20 YEARS LOAN OF IF ALL OF MY PAYMENT IS GOING TO THE INTEREST ? I SIT ON THE PHONE FROM 8 AM TO 5PMWITH THEM EACH AND EVERY MONTH WITH THEM EVERY TIME I MAKING THE PAYMENT, THEY KEEP PUTTING ME ON HOLD, AND TRANSFER TO 10 DIFFERENCE PERSON BY THE TIME THEIR DONE WITH ME, MY HEAD HURT SO BAD, MY STOMACH IS IN KNOT, NO ENERGY LEFT, AND NO MATTER RESOLE, AND IT HAPPEN EACH AND EVERY MONTH. I WAS THINK THAT I GOT THE CONVENTION LOAN, THEIR TOLD ME YES YOU HAVE CONVENTIONAL LOAN BUT IT SIMPLE INTEREST, AND THE INTEREST COME IN ON THE REAR, I EVEN PAY THEM 4 MONTHS AHEAD, AND STILL MAKING PAYMENT EVERY MONTH NEVER MISS THE PAYMENT. I NEED HELP BECAUSE I GETTING NO WHERE WITH THIS BLOOD SUCKING BANK OF AMERICA, PLEASE GUIDE ME TO THE RIGHT PEOPLES FOR I CAN GETTING THIS MATTER AUDIT ON MY LOAN. I'M SO DEPRESS YOU WORK HARD TO MAKE YOUR MORTGAGE PAYMENT EACH AND EVERY MONTH, AND THIS BANK OF AMERICA ROBBED ME AND THEIR GETTING AWAY WITH IT, IF YOU OR ME FOR SURE WE WILL BE IN JAIL BY NOW. PLEASE HELP.

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bradford1964
Dallas, US
Oct 01, 2011 4:14 pm EDT

BOA is a bunch of WICKED horrible, scheming, manipulative theives. I truly believe they have a secret code of ethics that was written by the DARK Lord. BANK OF AMERICA DOES NOT LIKE CUSTOMERS WHO HAVE LESS THAN SIX FIGURES IN THEIR BANK. THEY ARE NOT THE PEOPLE'S BANK, THE COMMON FOLK'S BANK AND THEY MAKE THAT KNOWN BY THE WAY THEY TREAT THEIR MORE MODEST CUSTOMERS. WICKED LITTLE THIEVES.

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bradford1964
Dallas, US
Oct 01, 2011 3:23 pm EDT

BOA has had a class action law suit for this very behavior. They have had to settle this lawsuit but it didn't change anything. BOA is still at it. Their ability to find a reason to asssess a NSF to your account is perfected. Those babbling CSR's and their talking out of their a's excuses can get you so frustrated and angry because nothing they say makes any sense. I don't understand how they can continue such behavior. They are definately crooks. I have had 3 accounts all of which were linked together to pull if one got low but each time, they imposed a NSF without pulling from the 2nd or 3rd account. Each time the reps said they couldn't find where the accounts were linked and each time they went through the same process linking them and then next month, behold another list of NSF's. I am sure BOA is why I am now on blood pressure medicine. I'm changing as soon as I can.

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melodyroger
, US
Sep 16, 2011 10:46 pm EDT

I think there is an ongoing class action lawsuit you may be able to get in on. Google it. This is terrible!

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Sara Osborn
Eagan, US
Aug 29, 2011 8:33 pm EDT
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I was only keeping the card so I could pay off the balance. I did not have the funds, at that time to pay the balance off it full. I only had a couple of options, pay the card off and close the account, keep the balance at the low interest rate and not use the card, or use the card and have everything go to a higher rate. Also, at that time it was the only corporate card that I had.

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nena2
madison, US
Aug 22, 2011 9:19 pm EDT
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They really r predator, I've home loan through them & I'm stuck with them, I can't refinance with the bank I want 2. I'm trapped.

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Aimee C
North Dartmouth, US
Jul 26, 2011 6:43 am EDT

Nicholas, a few weeks ago you posted a comment to our blog at www.phillipsgarcia.com. We have many cases where homeowners homes have been trashed out wrongfully. We tried to reach you by email, but did not get a reply. If you'd still like a free consult, please go to our website and fill out the web contact form. I will try to contact you at the telephone number provided above as well. Aimee

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intellex58
, US
Jul 21, 2011 1:00 pm EDT

Anytime somebody puts, “This is a real story, ” in the first line usually means it is not real.

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anita bivian
visalia, US
Jul 15, 2011 12:25 am EDT

You think that's bad ? You should know about my friend who has deed title title to her home and bank of american is making her make house payments which the house she has paid off ! They have threaten to take her home away and because she took a small second on it they are making her pay the second of one thousand dollars a month. i wish bank of america would just belly up and do the country a favor . we dont need banks like that. the whole housing market and banking is screw up. the big C.E.O.'S are living the life up on poor tax payers. shame on you! NOT too mention the rich that dont want to pay their fair share of taxes. the poor are being abuse over and over. this will last forever for the poor. because jesus will sent us free and all his rightous people. god see all.

we gotta go
we gotta go
Chattanooga, US
Jul 13, 2011 5:22 pm EDT

Thank you Brenda.

we gotta go
we gotta go
Chattanooga, US
Jul 13, 2011 3:25 am EDT

Okay well thank you for your input. In my opinion that is kind of like setting up a cashier at the grocery that is specifically for checking out people who have purchased only one brand of food, then letting them just sit there and stare when all the other lines are backed up into the aisles. Just not good business sense. The more I think of it the more I become overcome with anger.

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small12
, US
Jul 07, 2011 12:38 am EDT

Bank of America is the WORST bank that I have ever come across. They make me go to the bank 5 times in order to cancel my checking account. Every visits, they assure me that the account is closed with zero balance and even gave me the cancellation confirmation. But I still get statements after few weeks, showing I have a minimum balance fee for the "closed" account. FIVE times... what the hell.
One of my existing credit card company (MBNA) was changed to Bank of America and they now charge Foreign Transaction Fee for purchasing air ticket in USD. The extremely rude Bank of America customer service manager said that my final destination is out of the country and that is why I was charged the fee. I told her that they should honor my credit card agreement from MBNA (which does not charge fee if purchases made in USD), just like a new mortgage company that will follow your existing loan term when they bought it from another mortgage company. The RUDE customer service manager stops me by saying that it is their policy and I just have to pay the fee. UNBELIEVABLE.
They should be utterly ashamed of themselves for representing America in their name.
Thanks for listening. I hope the bank get a huge lawsuit someday and for that rude manager, KARMA.

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bunnylebowski
, US
Jun 20, 2011 6:44 pm EDT

please see this thread, you are not alone:
Bank of America — atm deposit.html#c639575

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shiningsheri
Wildomar, US
Jun 15, 2011 5:56 pm EDT

We started our loan mod 4/09, with State of Calif pulling away 15% of hubby's salary, and mine reducing me over $10, 000 per year. Home is upside down 100%, we made partial pymts, kept up the impounds of tax and insurance. No one knows what they are doing -- going on our 5th negotiator, no one calls back, paperwork is constantly lost and they refuse to confirm receipt of items I fax or pay Fedx for just so I can keep accurate records of proof that they received it. Then I have to re-create entire packets and do it again. They wear ya down so you'll quit?

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Beaker76
Traverse City, US
Jun 03, 2011 7:56 pm EDT

Same thing happened to me! :(

Mythbusterz
Mythbusterz
Battle Ground, US
Jun 01, 2011 8:03 pm EDT

Had to laugh at this "You need to deposit the money before drawing against it" from post above.

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kajtek1
, US
May 02, 2011 3:19 am EDT

My story with BOA is 98% the same as above.
I did send them 6 fax transmissions and none of them was received as a full set.
Than even they have a named person working on my modification for 3 months, the computer system is set to call me every day when a representative knowing nothing about my case is asking what are my intentions.
Aren't they wasting taxpayers money on Obama modification program?

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br555
, US
May 02, 2011 2:53 am EDT

Bank of America is horrible. I will never do business with them again.

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responsible consumer1
, US
Apr 07, 2011 5:41 am EDT

It's your money, so it's your responsibility to keep track of it, not the banks. Furthermore, at the time your account is opened they let you know when it will mature, this should not be a surprise. Please don't bank with my bank, you should go elsewhere to bank with the other irresponsible customers who can't keep track of their money.

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Mjules
Murrells Inlet, US
Mar 30, 2011 11:18 pm EDT

I put a stop payment for ACH in the amount of $80 and $168. They told me that it would cost me $30 in which I paid. they said although it is 2 transactions for same company not to worry. 3 days later $168 was taken from my account along with a NSF of $35. I then called the claims dept. and said to file a complaint and that they were sorry for this should have not happened but in the meantime they would credit my account the $30 in which I did. 2 days later $80 was taken from my account. I am filing a complaint tomorrow but since when does BOA return funds that allowed to be taken out of account when I signed a waiver not to have an overdraft policy in the first place and paid for a stop payment fee. Claims department also told me that that they are not suppose to tell customers that a ACH stop payment is not guarenteed but yet they will not tell you that at time receiving there $30 fee.