Bank of America review: No customer service

This is the worse bank, I went in there with a group to add a signature on the account, not one person knowledge us in anyway. We were their for an hour not one employee went up to ask us if we need anything. I had to get up and tell them we were for an appt at 2:30pm, she said have a seat someone will go and help you. What got me upset is where is the common curiosity to help your customer and ask if we needed anything.! The manager was there helping a new hire and he didn't even come up to us either. This company is just ridiculous no one should have to go through this at all.! By the way Let me tell you this Man that I work for has been there loyal customer for over 62years for his crop business.. Now there going to loose a million dollar company because of this nonsense.