CB Banks Bank of America Complaints #602-621

Bank of America review: unethical behaviour/ disrespect

Mack311* of Denver, US

Jun 06, 2019 5:18 pm UTC

on june 6 at about 12:30 pm. I was in one of your banks to deposit money into a new account I had opened. from the moment that i had got into line I reconized the funny looks from the tellers. there was no customer service as will be right with you, just one moment, nothing only these crazy looks. the reason why i know these looks are familiar is iv been a black male for fourty yrs, and im from colorado so i know exactly what the looks mean. i do know that your business gets busy like all companies do. but i know i still desevere that same respect and and service like every other should. then when i get up there she double checks everything for a simple $25 deposit from my other bank card to thee bank of america acct. she was shacking like i was there to rob the place. I never said anything rude or anything that could have been mistakin as anthing close. the sad thing was the bank manager was right next to us the whole time. when I left I had asked the front cleark for a manager, i explained the issue and he brushed me off as if my complaint was not impotant. in closing I feel that it shouldnt matter if I was making a deposit for $ 25 million or $25 I should get the same service.

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support@bankofamerica.com

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