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Bank of America Corporation Customer Service

849 Reviews

Bank of America Corporation

100 N Tryon St.
North Carolina
United States - 28255-0001

Customer Support Phone Numbers

+1 800 432 1000(English) 22 6
+1 800 688 6086(Spanish) 0 0
+1 315 724 4022(International) 3 4
+1 757 677 4701(Credit Card Issues) 0 0
Work days:
Mon8:00 AM - 11:00 PM
Tue8:00 AM - 11:00 PM
Wed8:00 AM - 11:00 PM
Thu8:00 AM - 11:00 PM
Fri8:00 AM - 11:00 PM
Sat8:00 AM - 8:00 PM
Sun8:00 AM - 8:00 PM

Bank of America Corporation Complaints & Reviews

Bank Of America / closed my account

josiep33 on Dec 22, 2013
on 12/17/2012 deposited a ck for my sale of hottub. just to be sure i waited for it to clear to release my item. when it did not clear i called the bank they told me the check was fake and closed my account. They did not give me the funds so I asked if I could open a new one since I contacted...

Bank Of America / identity theft internal employee theft other employees covering up the fraud

Traci C on Dec 3, 2013
I started conducting business with the Middletown, Ri branch in August. Since then I have had thousands on top of thousands of dollars stolen in fake ACH debits, deposits that have gone missing erroneous withdrawls and more. I have brought this to the attention of the executive offices and...

Bank Of America / hold payments out/don't apply to account

Tiper on Nov 14, 2013
Ever since Bank of America took over Countrywide they have been holding our payments out and now say we are 26 payments behind. I have proof we are not that far behind. The statements they send show something called miscellaneous in which they refuse to explain. All my payments are showing...

Bank Of America / foreclosure of mortgage

Cybrkat on Oct 2, 2013
In Sept 2011, my father was diagnosed with lung cancer. He owned a 40 thousand dollar rental property in Conyers, Georgia since 2005. He was always current with his mortgage. Shortly after the purchase the taxes went way up and the property made no profit. He still paid the mortgage. In...

Bank Of America / winnings from sweepstakes

M.phillips on Sep 18, 2013
I, have receive a phone call by Mr Mark Benit, who is saying that he works for Bank of America, and the bank receive funds from America pch sweepstakes & I, have won . And I, need to claim the money . It is here with our Bank, and why have you not claim it . This is the number he gave me...

Bank Of America / dual power of attorney

Sandra Crowell on Sep 13, 2013
I was told at Bank of America that the dual power of attorney that I have for my mother would not be honored next time I tried to use it for my mothers banking purposes. They want me to have their own paper work notarized which is called " CA-Signature Card Addendum Power of Attorney"...

Bank Of America, Wakefield, MA / untruthful information

Marilyn S. on Aug 30, 2013
Ben Christopher (mortgage loan officer, NMLS I.D.# 179356) was approached by my brother in June 2013. My brother had just finished paying off his chapter 13 bankruptcy and was waiting to receive the official document showing that he had successfully paid it all off. (Note: the death of hi...

Bank Of America Nmls#179628 / charged for bank mistake

Erika Paredes on Aug 16, 2013
Bank of America provided to us the wrong closing amount for the refinancing of our mortagage (we owed less than the amount which was provided to us), and realized their mistake after the closing of the same, so Bank of America scrapped (?) our signed and notarized paper and required us to...

Supposed Bank Of America / phishing attempt

ringel2013 on Aug 6, 2013
received call from 877-430-1434. Woman indicated that she was from Bank of America and wanted me to share information with her about my account in order to verify who I was sp that she could then tell about an issue with my accounts. I asked her how I could tell who SHE was and she said...

Bank Of America / bank teller jessica cheater

Supercop260 on Jul 30, 2013
Me and my boyfriend have a business for 5 years together we have been going to this bank branch for 2 years now everyone new us there as together we have 2 accounts there mine and his for business. Well about a month ago I found out that a bank teller has been cheating with my boyfriend...

Bank Of America / modification violations

Tomeeka Carr on Jul 15, 2013
I have been trying to get a modication for over a year now. I have submitted the same documents several times to Bank of America. Every time I am told all of my documents are in I get a new account manager and the new manager is missing documents. Can someone please help me I am afraid I...

Bank Of America Short Sale / short sale

KCSpiess on Jul 13, 2013
had a mortgage with Bank of America. In Mid-August 2011 I was let go from my job. From September - December 2011, I had conversations with Bank of America for loan modification due to my unemployed status. In January 2012, when I did not receive the paperwork for the loan modification...

Bank Of America / closed a court ordered cd account without permission

windyweather on Jun 27, 2013
My daughter had a CD account opened for her through attorneys due to a settlement in a personal injury claim in 2000, not to be accessed until she turned 18, which was yesterday. This account was set up so that only with a court order could it be accessed. Yesterday on her birthday we went...

Bank Of America / falsey accused of check fraud

Payn on May 25, 2013
So I opened my first checkings and savings account. After a few short months I was informed that my account was being closed... Apparently someone had deposited a check endorsed to me into an atm under my account without a debit card was allowed to remove $300 of the $1, 000 the check wa...

Bank Of America / predatory lending practices

S.M. Frisco TX on May 15, 2013
Bank of America is both predatory and an unethical institution. They have only one agenda, to target the exact people they are supposedly trying to help. There is not an incentive for them to preform modifications because if you have PMI and you have made payments on your home for several...

Bank Of America / failure to return funds

Sarah Schoenbachler on May 3, 2013
Bank of America deposited over $1000 of my money, in my name into another account. The account number between the third party depositing the money was some how incorrect and off by 2 digits. Bank of America does not confirm the name of the person receiving the money and the account number...

Bank Of America / corruption & racism

User4987234 on Apr 29, 2013
Dogged by lawsuits for the past four years, now has another one on its plate – and this one may gain the most exposure in racist Augusta Georgia: Racism, corporate corruption, securities fraud lawsuit accusing Corp Chief Executive, the Augusta Branch Staff- discriminating against ...

Bank Of America / : false advertisement/fraud

lisah187 on Apr 17, 2013
Date: 4/17/2013 Dear Sir/Madam: Re: False Advertisement/Fraud Please be advised that I am submitting additional information and proof that the attorney hired by Bank of America placed an ad in the Times Picayune newspaper on March 27, 2013. This ad was actually placed in the newspaper...

Bank Of America Home Loan / fraudulant forclosure

dtileman on Apr 12, 2013
My house was forclosed on back in 2010 i recieved letters stateing that a auction date had been set and that if i wasnt out by sept of 2010 that sheriffs would be there to kick me and my family out i had been told by boa that i had no options as i did not qualify for home mod and it was to...

Bain Capital And Bank Of America / securities fraud, mortgage fraud

The White light on Mar 22, 2013
. Research the courts documents for Satisfaction of Mortgages and refinances lines of credit as well as reverse Mortgages. If they are willing to walk away from millions it is because they are scared to be discovered for the billions they have hidden all this time. 3 billion is nothing...


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