CB Banks Bank of America Complaints #402-421

Bank of America review: Checking account ( 1 comment)

netspert of Grass Valley, US

Jan 25, 2021 5:16 pm UTC

Verified customer

On 1/7/21, I used their Bill Pay service to issue a payment to Waste Management for $48.81, The next morning, I was horrified to see that they had processed it for $4881.00. I have called their checking support line 5 or six times in the 17 days since, each time being assured that it was being resolved, and it still is NOT! There are a bunch of NSF charges that they do seem to be able to fix, but I still have a negative balance - and an upcoming mortgage payment; I'm waiting until they do resolve it (assuming they will) before adding up the late fees I will expect them to compensate me for. I've had a checking account with them since 1982, but not much longer!

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Teresa Scudder

Tallahassee, US

1 comments

Teresa Scudder of Tallahassee, US

Feb 15, 2021 1:54 pm UTC

I had this happen to me in December. Took over a month to fix it.

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Bank of America phone numbers

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Vice President Bank

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support@bankofamerica.com

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Support

Bank of America address

100 N Tryon St., Charlotte, New York, 28255, United States

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