My pet (an 18 lb. black/brown Miniature Pinscher) was dropped off at 8:00 a. m. for an annual wellness visit. I was called at
12:05 p. m. to pick him up because he was behaving aggressively and had bit the doctor. I arrived at approximately 12: 20 p. m. As we were leaving, I noticed blood on the dog's face. I returned and asked to speak with the doctor to find out what happened. The doctor claimed it was probably his blood because he had been bitten. I told him I would call once I arrived home to see what the true cause was. The blood was from a small gash on my dog's face. My dog wouldn't even allow me to examine or clean the wound. My dog had to sit in a cage for over 4 hours before being seen. Perhaps this caused the aggressive behavior? A clinic should have a basic understanding of the different types of breeds they serve. I am wondering if this clinic has that training. I asked that this incident be recorded in his file.
The complaint has been investigated and resolved to the customer’s satisfaction.
Banfield is known for its inexperienced vets, over scheduling of appointments, price gouging, being uncaring, apathetic, negligence, and rushing care. Find a new vet for your dog.