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Banfield Pet Hospital Customer Care Service

Banfield Pet Hospital

8000 NE Tillamook; P.O. Box 13998
United States - 97213-0998

Customer Support Phone Numbers

Privately owned company that operates veterinary clinics.

Banfield Pet Hospital Complaints & Reviews

Banfield Pet Hospital / Quality of services

Matthew Fitter on Feb 11, 2017
You may feel free to email me later but to make it short and to the point, I just wanted to warn you to re-consider taking your beloved family member to any Banfield Pet Hospital. Banfield seems like a great choice up front. And to be honest, the Wellness Plans are a decent deal. But the...

Banfield Pet Hospital / Wellness plan

Really Me!!! on Nov 3, 2016
This is the biggest rip off out there!!! Do not use this plan. You cant even cancel the plan if your pet dies!!! This is the most insane thing I have ever experienced!!! It is crappy!! I took my cat in to get fixed for a urinary tract infection and the "Doctor" said that she had to have an...

Banfield Pet Hospital / Refuses to work with you on payment arrangements after their services!

joey on Oct 25, 2016
I took my dog stella to the vet due to her ingesting a piece of plastic from a flosser she gotten a hold of! So they kept Stella for 4 or 5 hours and they said only 2 hours and did x-rays and blood work an thorough check up and injected her with fluids! I Than went to pick up Stella and to...

Banfield Pet Hospital / Ripoff

Lady BDB on Sep 19, 2016
This office has not seen my dog since June and its not because I did not bring him in. When we came for an emergency one day with blood in his stool along with diarrhea, they were too full to seem him. They recommended taking him to an emergency vet (affiliated). Of course while taking him...

Banfield Pet Hospital / Neuter Surgery

CJ Parkman on May 26, 2016
Two years ago I adopted a rescue puppy. Because he was an abuse case, I worked with him for aprox. 18 months prior to taking him to see a vet after the initial checkup so that he would learn to trust people again. After two visits I felt that he was comfortable with the staff so I signed...

Banfield Pet Hospital / Anal gland expression

Reviewer77112 on Jan 29, 2016
my dog was injured after the anal gland expression. She's been scooting, panting and licking. they returned her to me full of crap. Date of incident 1/28/2016 I want my dog checked to make sure her glands weren't ruptured. I sent banfield an email today and will call them tomorrow morning...

Banfield Pet Hospital / Atopica

Alesia Voss on Oct 24, 2015
I took my beagle in for itiching and scratching problems, I had been to another vet who couldn't solve the problem. I had received a coupon for a FREE visit to Banfield. They prescribed cortisone and and antibiotic. They said it was from fleas. They gave my only part of a prescription...

Banfield Pet Hospital / awful work environment

Reviewer51506 on Sep 30, 2015
Do not go work here The quality of medicine is way below industry standards and if you try to improve things you will be shut down and terminated for you efforts. I have seen so much malfunctioning equipment and retained tooth roots on dentals its ridiculous. You are paid on production and...

Banfield Pet Hospital / Banfield Wellness Plan

Reviewer76195 on Sep 29, 2015
I took my cat to Banfield Pet Clinic to have his tail amputated after he had been in an accident. During the initial exam, they kept asking me if I wanted to apply for their Wellness Plan because it would save me about $300. After reviewing the plan, I found that the savings would be the...

Banfield Wellness Plan / Can not cancel

fruitstand on Aug 11, 2015
Last November (2014) we adopted a puppy, which it turned out we were not able to keep. We only had the puppy for one week!! I emailed Banfield to cancel my plan explaining to them what had happened. I did not receive any response for 2 days. Then they emailed me to say I owed $169.47 for...

Banfield Pet Hospital / Fraudulent charges

Russell Hippert on Jul 20, 2015
7/20/2015 Noticed a pending charge on our account from Banfield. A phone call turned up the following; Both cats are deceased and listed as deceased in the Banfield Pet Hospital system. However, it turns out that they renewed the plans AFTER the pets were in the system as deceased. Also...

Banfield Pet Hospital / My Dog died from a dental cleaning under anesthesia

Rick 412 on Mar 9, 2015
Today has been one of the saddest days of my life. I took my Khloe to Banfield at 5707 W Northern Gendale Az for her wellness check this morning and finally had let Banfield talk me into adding the dental cleaning on Khloe's plan. I get a call a few hours later telling me that Khloe...

Banfield / Killed my dog

SSafar on Mar 8, 2015
So I take my healthy bulldog to Banfield for his neutering surgery. Then the Dr calls me asking if it was okay to pay extra fees for extra anesthesia. I was okay with it as long as he comes out of the surgery still healthy and well (I didn't know that so much anesthesia is dangerou...

Banfield Animal Hospital / Beware the Wellness Plan/Care less about you pet

BillBoard on Feb 21, 2015
Banfield sucks you in to Wellness Plan with "low monthly payments and big discounts". Once they hook you, you can't get away. They call you for the "last" checkup for first year. They schedule the appointment a few days after the last day of contract. Now you are hooked for another...

Banfield Pet Hospital / Vet Care

shop828 on Jan 23, 2015
This is concerning Banfield Vet in Alabaster Al. We had been taking our minature schnauzer to Banfield for 5 years, the last 2 years we have not had a regular vet, as they keep changing. In September 2014, I took my dog to see the vet for his bad breath, the Dr didn't look at my dog...

Banfield / Banfield in Deptford, NJ KILLED my dog!

ghettolakeland on Dec 15, 2014
BEWARE OF BANFIELD AT THE DEPTFORD PETSMART. They KILLED my dog by giving her too much oxygen and causing her to have a seizure and die. She did NOT NEED oxygen just because she was breathing heavy from her heart disease. I took her in for a CHECK UP, Nothing else. I did not authorize...

Banfield Pet Hospital / Stealing money from customers after pet has departed

fedup889 on Nov 10, 2014
Hello: I am writing this note encouraging people to stay far away from Banfield and their "Wellness Plan". We adopted a dog and enrolled in the plan to provide proper care for the animal. Unfortunately, the animal needed to be returned to the shelter for various reasons. Yet we are still...

Banfield Pet Hospital / Very poor customer service

Bobby Alexander sr on Oct 9, 2014
My Name is BOBBY ALEXANDER SR **** On 10-0814 I had an appointment with banfield pet hospital @ four pm I arrived at my appointment at 3:48 this is the time I reported to the receptionist desk at which time she stated "the doctor is very busy and it would take a few minutes, so I said ok...

Banfield Ventura California / Favoritism staff

Bandfieldhater844 on Jul 31, 2014
I've been a client for about 4 years over the 4 years I've been going Staff have always been friendly and over worked but always friendly Management was okey and friendly as well. I've noticed over the last few visit I've gone since new management Some staff seem to be...


Juan2Jenn on Jul 30, 2014
Banfield is a deceitful corporation! I took both of my cats for check-ups one had worms and the other one was a regular check-up they charged me to de worm both of my cats and then stated they had given them both shots "in the back room" they also charged me to collect, inspect and throw...

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