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North Shore Animal League America
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North Shore Animal League America
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5:21 pm

North Shore Animal League America - cat adoption

I went to the animal league to adopt a cat. They kept us there fort over an HOUR interviewing us. They needed three references and we couldn't use any of the people who came with us to look at the cats. (ridiculous policy).

They take a FIFTEEN year history. Where you work, what hours, ( They don't expect you to support an animal without a job do they?) If you rent or own. What pets you've had, etc...

After OVER an HOUR they told us to go outside and wait in our car "or about an hour and a half" while they check our references. Then they denied us because previous cats were allowed in the backyard with the family, and they have a strict indoor policy.

We have been good pet owners all our lives and have provided loving homes to both cats and dogs. who lived. long happy lives.

SHAME ON THE NSAL for 1) denying excellent. pet owners. 2) wasting our time when they KNEW they were denying us 3) wasting donor's money and resources by conducting LENGTHY interviews even when they have determined they will deny. These pets will stay there locked in cages and continue to be supported by donors when they could have gone home. with loving families.

Desired outcome: Revamp current policies and procedures. They are unfair to the families as well as the animals and the donors supporting these animals.

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7:50 pm

North Shore Animal League America - Security Guard at dog adoption building.

Tuesday December 28, 2021 approximately 4:00pm.

I entered the dog adoption building with my chihuahua under my arm not aware of the "no outside dogs allowed" rule. I walked about 4 dog cages into the area and was then told by security officer (Miner) of the rule. Upon exiting the building officer Miner voluntarily mentioned again "you weren't even supposed to enter with the dog" to which I said "maybe you would've seen me but you were staring at your cell phone". While following me into the parking lot and apparently insulted, he snapped "I would've seen you if you weren't carrying your dog like a purse!". As I walked away I snapped back "just do your job, don't get personal".

This security guards remark was insulting, inappropriate, and unprofessional.

Desired outcome: Sensitivity training for security guard.

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12:55 pm
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North Shore Animal League America - Adopted puppy

Adoption 11/19/21 of 10 week puppy on 3 separate meds for parasites. On 11/26/21 pup collapsed on floor in my home & unresponsive. Took to emergency vet immediately 9pm & was tested positive for Parvo, treated 12 hours for $2072.00. Transferred pup to animal league next morning & hospitalized 3 additional days. Pup was sick when I took home, parvo has 14 day incubation period & he was only with me 7 days.

Desired outcome: Refund money for emergency vet $2072.00.

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6:07 pm
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My 73 year old immigrant mother applied for adoption of a kitten after her cat of 18 years passed away three years ago. The staff seemed set on figuring out whether the cat's health was appropriately addressed prior to his death. I reassured them it was. He had metastatic lymphoma and was not a candidate for treatment. He also had chronic kidney disease and...

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7:04 pm
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I have never been so embarrassed in my life! Went here to get a 3rd cat from this place after having amazing experiences with my first two and was treated horribly. I wanted to adopt a beautiful baby boy with no tail. He had been there for a while with no one wanting him. Not only was my adoption denied. When I went to here the explanation in person not...

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10:08 am
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I called to get my cat's medical history from my previous vet- the North Shore Animal League and spoke to Candy. Who was rude and nasty. She told me there were no medical records b/c 'you haven't taken your cat to the vet in 8 years'. My cat is a very healthy cat and a little skiddish being outside of the house, so if she isn't sick, I never felt the need...

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12:26 pm
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North Shore Animal League America - poor care for the animals

Do not go here. I adopted my puppy from them Friday evening, Saturday afternoon I brought him back to the medical center for kennel cough. He was not contained he was with other dogs even though kennel cough is highly contagious. He was check by the vet who spent a small amount of time with him and sent him home with meds. Within a few hours he could barley breath and needed to be hospitalized with pneumonia. His white blood cell count was elevated which does not happen within 24 hrs. So pretty much he was released to me without being checked out first. But north shore animal league will take no responsibility for what happened, I question how they care for there animals.

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10:35 am
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I brought my dog to have a check up on her leg limping. Dr. Laura Gorman was a so unprofessional and cold doctor that I have ever seen at North Shore Animal League. I had pretty good services prior to visiting her and was never overcharged for double diagnose fees. One was for checking my dog's limping for $60. One was for full physical exam which she...

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11:37 am
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North Shore Animal League America - unjust treatment in the adoption process

On Friday, July 12, 2019, I, Khadija BK, and my children were treated in an unfair and unjust manner by a manager and her staff at the North Shore Animal League, 25 Davis Ave, Port Washington, NY 11050. I had returned to North Shore after picking my kids up from work to see if we could adopt Petunia (ID: G22707), a mixed Pit Bull Terrier puppy. An application for her adoption was started by another family at 4:18 PM so when we returned at about 6:15 PM, the status of her application had not yet been determined. I spoke with an employee in a red shirt named Sarah to let her know that we wanted to adopt Petunia. She said that someone else had already started an application for her adoption and that they normally don't suggest that we wait around so that we don't leave sad/upset if the initial application goes through. I decided to wait anyway just in case the opportunity presented itself as it had the last time we had successfully adopted from North Shore last year so we stayed around her cage periodically and played with her a bit while she was in the cage.
During that time, we also spoke with a second employee who saw us around Petunia's cage and she asked if Petunia was the one we were interested in. I confirmed that we were interested in Petunia. At around 7:30 PM, we overheard a family that was upset that they're adoption paperwork had not gone through, but we didn't know that they happen to be the ones who were initially going to adopt Petunia. Petunia had urinated in her cage and while he was cleaning the cage, he must have also taken out the card in the slot on the cage that indicated the time someone had been interested in her. I had not seen when he took the card. We waited by the cage to see when the card was being put back into the slot, but it never was.
There was an elderly couple who had walked in about 15 - 20 minutes prior to that moment who were talking with the male employee a few steps away who must have asked to see Petunia. When I noticed that they had been given Petunia and they were playing with her, I asked if they had been interested in adopting her. They said yes and then I went to speak with him to explain that we had already been waiting to adopt Petunia and we had spoken to another employee. He said that he had not known about this and that he already promised the elderly couple that he would give them Petunia. I told him again that we had already been waiting and he asked me who I had spoken to. I had not yet known Sarah's name so I described her to him. The second employee that I had spoken to looked at him and pointed to me and my children indicating that we had been there first. He told me that he already told the elderly couple that he would give her to them, but I could speak with a manager. He also said that I should have started an application, which didn't make sense to me since she was not available for adoption at that time and no one told me to start an application. Another woman in a blue shirt went to get the manager for me. The manager came out wearing green shirt. She said that she would look into the situation and she asked me for the name of the employee I had spoken to. That first employee in the red shirt was not around to speak to, but the 2nd one was still around. I pointed her out, but the manager said that this was the young woman's second day so the manager didn't bother to get a response from her at all in that moment.
The manager went to the back and shortly afterwards the first employee I had spoken to walked out. I asked for her name, Sarah, and I asked her to speak to the manager on our behalf to let her know that I had said that I wanted to adopt Petunia. Sarah went to the back, but I didn't see her again that night. The manager came out and said that she spoke with the two employees that I had spoken to and that neither of them said that I said that I was waiting for Petunia. Yet I spoke with both of them and they knew I came specifically to adopt Petunia. The manager also said that she could not pry the dog out of the couple's hands, but that she would be happy to help me find a new dog. I explained that the system is first come, first served and my children and I were there first. While I was having this long discussion with the manager, I overheard the woman from the elderly couple saying that they are interested in starting the application to adopt Petunia and the male employee started the process with them.
My son, daughter and I left at 8:00 PM feeling sad and cheated out of an opportunity that we waited for and that was rightfully ours. A mistake was made and the manager along with the male employee were unwilling to make the accurate decision based on who had been waiting first. The system at the North Shore Animal League needs to be updated. It would be helpful to have an employee making some sort of note or list of who is next in line to adopt a pet that may become available in case an application is not approved. Furthermore, since we were next in line to adopt Petunia, we would like to be given this opportunity once more by someone who will make the accurate decision this time. Thank you for your time and attention to this very important matter.

Sincerely,
Khadija BK

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10:26 am
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I purchased two female rescue Yorkies from North Shore Animal League America in December of 2010, approximately 8 years ago. They were apparently puppy mill dogs and they were abused and mistreated. I named these two yorkies Angel and Precious and they have both become an important part of my family ever since I adopted them. On Friday April 12, 2018 I took...

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1:16 pm
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As you are aware most families would love to have a pet to give a great home to, as my wife and I tried to surprise our 3 Daughters with a new addition to the home that dream was crushed by one of the assistant managers at this facility. On July 4th 2017 we were told that due to our property management office being closed they were unable to verify if we...

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9:54 pm
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Over 10 yrs ago I went with a now ex boyfriend to adopt a dog. The guy that interviewed me wrote down all the information my ex was telling him about his past pets which were pits. This had nothing to do with me I had no dogs before only cats all my life yet they put all his information on my application. We didn't even love together so why put it down. Any...

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2:49 pm
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I adopted Lilly a 11 week old puppy on August 11th. I was told since I had free 30 days pet insurance I could go to my vet if puppy sick. Lilly came home with diahrea and it got progressively worse turning into pneumonia and her passing in less than 2 weeks. Not only was I heart broken but the petplan ins refused to pay saying it was a preexisting illness!!...

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8:41 am
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I was a volunteer for many years and had nothing but the best to say about NSALA from the second I walked through the doors. I was recently fired, but even before I was fired there were problems, some that I only noticed when it was too late. I adopted my 2 to 3 month old puppy the day I interviewed for my job. The woman who handed her to me told me that...

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3:04 pm
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Worst experience ever - was there for 4 hours trying to adopt a dog - while waiting for my application to go through, I went to check on the dog that I wanted to adopt and found another family trying to adopt him - I told the manager that I have been there for 4 hours to adopt the dog. I even got a handler to back up my story and he said it was his decision...

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1:20 pm
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Months ago I received a letter from the above named company stating I had definitely won a prize. Every other day I receive a similar letter from this company, but have yet to receive "my guaranteed prize". No reason ha been given for this and I even donated twice to the shelter. I returned all the necessary documents allegedly required to no avail. I...

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8:46 pm
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I first want to state that this business is and has always been more interested in making money than their non-profit title leads everyone to believe! I adopted a dog form NSAL league several years ago and can no longer care for her due to health issues. My contract stated that she could be returned anytime. That is total B.S.! After several phone calls and...

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After about a hour and a half drive with 3 kids we got to north shore about 30 minutes there we found the perfect dog that the kids all loved and proceeded to fill out the application, after that we had to wait for a supervisor to speak with us and tell me that because i work part time for the board of education (making 42 dollars an hour) i could not adopt...

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8:54 pm
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I provided all of my reference information and the information on where we live. They made some calls had me wait for three hours. They said based on my information I needed something that is not a puppy because I travel. I got upset but went to pick out another dog. So I go and pick out another dog. I get attached yet again. Five hours go by. I had brought...

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11:00 pm
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This facility is repugnant! We adopted a puppy 3 days ago, who quickly started suffering from diarrhea and vomiting. After bringing her to our own vet, she was diagnosed with parvovirus -- a deadly, contagious disease. Now our poor 8-week old puppy, who we all already grew attached to, is suffering and will most likely pass on, meanwhile North Shore gave...

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+1 516 883 7575
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