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1.6 487 Reviews

How responsive is Avis's customer service?

65 Resolved
400 Unresolved
Poor 🫤
Avis is a rare visitor on ComplaintsBoard, so the pace of resolving complaints leaves much to be desired. We believe they should spend more time and effort on reviews to naturally grow customer loyalty. As for reviewers, we'd advise carefully reading existing reviews to understand what to expect. It's also helpful to go through the few complaints that Avis has already resolved to get a clear picture of their customer interaction and potential challenges in resolving your personal issue.
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Avis renters reviews and complaints 487

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R
7:10 am EDT

Avis car hire

Booking ref: IT441105840. I am the tour operator who has organised the trip for the client and I have been on the phone with the client and the agent.
Pick up date: 17/9/2019
Time of Pick up 1030/1045

The client waited 3 hours at the car hire depot and there were no cars for her. She booked a specific group Audi 3 or similar Automatic however she was provided after 3 hours with a Fiat 500. She was not happy with the car however she had no alternative as she had to reach Lake Garda for a meeting. Because it was lunchtime, Avis staff closed the door and did not explain anything regarding the car or the Sat Nav which they have not been able to locate. The client has had no possibility but to accept the car. I then call Car Trawler agents for the car hire company and there are procedures apparently. They are a) that the client needs to be at the desk and needs to call them to verify the situation (which I had done already with the desk myself) b) If I needed to place a complaint, I had to wait 30 days c) The client should be at the desk for there to be any changes. Avis did not have the car which was a specific group booked by the client Audi 3 or similar, no automatic, and they said that of the client did not want it they could cancel even though they were in the middle of nowhere and had accessed the car hire company by taxi. They then got the Fiat 500 from the airport which was not in the state that the client would have accepted but she had to as they closed the door on her. Furthermore when I as the agent called Car trawler they kept on insisting about the procedures. Really! I cannot believe the complete lack of customer service, it is absolutely disgusting.

I as the tour operator either require a full refund and if not I require that the client is provided with a car which is within her car group in the next 4 days. Furthermore I expect an apology to the client and some compensation.

If you need further details call me on [protected]

Rosa Spatola

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M
1:24 am EDT

Avis subject: re: your car hire booking confirmation – ref: cz651328830

Good day, ,

Regard The mentioned above reservation, I had cancelled it when I reached the airport to receive the car because I didn't find the required car. And the company couldn't upgrade me or give me a better car. Therefore I have cancelled the reservation at the same time and this is a copy of the cancellation. Based on that the car didn't match. They except to refund me the money back and below is the cancellation . And as they mention that within two weeks as The maximum the money will be back. But unfortunately up-to-date I didn't receive my money back. Therefore kindly advise and help me to get my money back because they told me to contact you as Travel start

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J
6:36 pm EDT
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Avis avis giving confidential bank account information to third parties to raid your bank account

Found money deducted from my bank account for something called an 'etoll' with a monthly rental from Avis. I do not do tolls. When I called an 800# for 'etolls', I was told that it was for a rental in Illinois. I live in Ohio and have never been to Illinois.
Really? Theft from by bank account because Avis gave this company false information.
It is the weekend and the one agent who works the location I rent from does not believe in answering the phone. On my own and screwed by unethical Avis behavior.

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D
10:40 pm EDT

Avis non compliance with regulation and bad service

I rented a vehicle from avis in ontdekkers street, Roodepoort in July. On the day I asked the consultant if there is insurance on the car. She said yes but did not disclose that there was a R16 000 excess, I thus was not given the opportunity to upgrade. On 25 July a guys drove in to me. After getting all the information from the party and his insurance company, I took the liability forms to you branch. The same agent refused to help me and said it is there car and they will fix it. I completed and accident report. Samantha which I think is the manager then wrote on the copy I asked for that Loutjie from head office will submit the claim to midway as he deal with that. It will take a week.

They refuse to let me speak to a manager and is unresponsive. Mi way is still waiting for the submission of the claim and every time I contact them I am ignored. There billing department keeps trying to deduct money from my account that is to be paid by the party that caused the accident.

And I am not the first client to complain about the bad service from Avis South Africa.

I would like this matter resolved. Mi-Way will pay the excess and damage to the car if it is submitted.

Would you please be so kind as to get back to me on this matter a.s.a.p.

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8:47 pm EDT
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Avis avis charging me for misplaced car key

I live in Seattle and went to Chicago for a vacation, and took a rental car from Avis from 08/06 to 08/12. While returning the car to their rental car location next to the Chicago O'Hare airport, I forgot to return the car key which the Avis representative collecting the car also did not notice. I realized this after clearing the security at the Chicago airport.
My flight had only 20 minutes left for boarding and it was not possible for me to go to the Avis rental car location, for which you need to take a shuttle from the airport. So, I called Avis customer care and the representative suggested me to give the keys at the Delta booking counter (airport desk) since I was flying on Delta flight from Chicago to Seattle. And he said that the Avis rental car location people would then pick the key up from the Delta counter.
I did that and also tried reaching the people at that Avis rental car facility near Chicago airport for 3 days. Though they have the number listed as [protected] but nobody picks up the phone and you end up reaching Avis's generic customer care.

I finally got a call from a manager at that Avis rental car location who was rude and just not willing to understand the situation. She accepted that it was the fault of the Avis representative who picked up the car and the one who suggested me to give the keys to the Delta counter. But still she kept on insisting that I will need to pay for the $250 fine for the new keys. I requested her multiple times that she can send someone to the Delta airport desk at the airport but she didn't agree. She kept asking me to reach out to the Delta airport desk and ask them to mail the keys to the Avis rental car location.
So, I agree that I forgot to submit the keys while dropping the car but it was also the fault of
1) The Avis representative at the rental car facility who didn't notice it
2) The Avis customer care representative who suggested me to drop the keys at the Delta booking counter at the airport and
3) That Avis rental facility which is impossible to reach at the given phone number
So, I should be the one paying the fine here

Avis Confirmation code: 06692073US3 (invoice attached)
Car rented: Hyundai Nissan Sentra N499970
My name: Manish Malik
My email: manishmalik.[protected]@gmail.com

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1:20 am EDT

Avis lost and found

I realized I left my cowboy boots and inside each boot was a bottle of lavender syrup (for my daughter's wedding). I dropped the car off on Thursday, August 15th, filed online on Friday, August 16th and went directly there on Saturday, August 17th. The guy looked in some room and said they weren't there. Then he looked in another place. Nothing. Hmmmm so I was upset. I asked to look in the car myself. Well imagine, the car was gone. A big ol' suburban (I doubt it was gone). So I said, "clearly my stuff was stolen ". He went outside and came back in with the boots. No lavender syrup! I told him whoever stole the stuff will be quite surprised that it's not alcohol. I will NEVER rent from AVIS again! My husband and I travel a lot and rent cars each time. NO MORE AVIS! Jerks! I shared this on my neighborhood email and in my friends' neighborhood emails (Lake Highlands, Dallas and Highland Park, Dallas).

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7:20 am EDT
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Avis payment not received

We hired a vehicle from this company on 22 July 2019 and returned it four days later in perfect condition. The vehicle was accepted at Belfast City Airport by their staff and we were assured that the security deposit (approximately $2, 000 AUD) would be promptly reimbursed to our bank account.

After almost two weeks and several international phone calls later, this has not been received and we have been told that Budget/Avis can not (or will not) do anything about it.

Their staff were extremely rude and uncooperative.

We need help via the correct authorities to receive the funds from this unscrupulous operator.

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C
12:21 pm EDT

Avis avis budget car rental - unauthorized billing to credit card

Rental agreement Number : [protected]
AVIS WIZARD NUMBER : 6EQ81S

Agency collected from : Cabana Hotel, Umhlanga Rocks, Durban, South Africa on 11 July 2019

Resolution requested: Refund of the amount billed to me for damages: ZAR 2650 excluding VAT.

Full Description of the Incident:

I collected a VW Jetta from the rental agency, although I had booked a Audi A5, but was told that it was not available and I can never be guaranteed that I will get that car, but a car in a similar class that I had booked in was given to me.

I stated that I will take this, but wanted the car I had booked, and will let the manager know if I wanted to change the car.

Upon receiving the vehicle, the attendant gave me a yellow slip which stated that there were scratches on the car, and he stated that I needed to see these. At no time did the attendant look near the underside of the car to note any scratches or dents. I relied on the attendant to note the marks and write them on the yellow paper.

I called the office to state that I wanted to change the car, and was told to come in to the office to change it. I did this on July 15, 2019. The manager then swapped the Jetta for a Mercedes. Upon leaving the car, the attendant then did a detailed check and reported that there was a scratch on the lower end of the passenger side from door rim that he stated was not there before.

Pics here of the supposed damage: Note at this time, I had the vehicle for 4 full days only!

From the outside of the car, this cannot be noticed, unless you really bend to look for this, as it is located on the curve going into the underside of the car, below the door on the passenger side of the vehicle.
The manager asked me if of knew of the damage, and I stated that I could not have incurred this, as I was only on tarred roads and was on local runs and had been parking it in a secure rental that I had in Sherwood, Durban.

I was then asked to write and sign a statement that I was not aware of how the damage was caused and that I was not liable for these damages, and was told that this will be sorted out with AVIS.

I subsequently was given the next car, and this time I made a detailed video of the surface of the car, and the underside of it. and upon starting the car, noted that the tire warning light had come on. I alerted the attendant, who then filled in air on all the tires and the warning light went off.

During the rental time, this warning light kept coming on, ever so often and I had to constantly fill in air. The tire in question was on the back right side of the vehicle. Due to time constraints, I did not call the branch to change the car, as my holiday time was limited, and I had already taken too much time doing the exchange.

Upon leaving the vehicle at the King Shaka Airport, there were two attendants and one of them stated that we had a scratch mark on the rim of the tire that was not on the yellow slip that was given. I subsequently showed him the video of the car that I had taken on pick-up that showed the scratch mark, and the attendant accepted that!

I state that the response from the manager of AVIS Umhlanga is not good enough to verify that I am liable for this damage, as I would need more proof that due diligence was followed upon my acceptance of the vehicle for full inspection, both surface and under the carriage as was done on the return.

Signed digitally
Gnanambal Reddy
charmaine.[protected]@gmail.com

Further to this, this is my experience for 2 subsequent rentals from AVIS.

I have had two more rentals after this period. I picked up a VW Tiguan in Port Elizabeth on 22 July 2019, and there were no attendants to check the vehicle. I had to call in an attendant to check the vehicle with me, and again I videoed the entire vehicle, for any surface marks and dents!

Upon leaving this vehicle on 28 July at the Cape Town airport, I was followed into the terminal by the AVIS attendant to ask about a boot cover that was missing. The Tiguan that we hired was a 7 seater and we used this space for our 3 suitcases. We did not need the space for passengers. Upon receiving the vehicle we were not aware of any boot cover as all 7 seats were up, and we closed down the last row seats for boot space. No boot cover was present. I notified the attendant accordingly.

I then rented a vehicle on 28th July at Durban International airport, and again had to seek out an attendant to check the vehicle with me and issue a yellow slip showing scratches. I again videoed the entire car. Upon giving in the vehicle on the 29th July, I had no issues with the return as the attendant did not see any scratches.

As you can see, the service I received was far from satisfactory and very inconsistent.

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5:55 am EDT

Avis 5 identical $782.15 repeated charges on my credit card & no car rented

August 3, 2019: I went to the US web site to rent a car at Boston Logan airport. When I arrived at the payment screen I entered my credit card information and it was reported as not not going through, try again. So I did - 5 times payment refused and invited to try again. I gave up and rented from Dollar. Now looking at my statement, all five charges have been posted! I do not have a contract nor a confirmation from Avis. I would like Avis to give me a credit back for these five charges, otherwise I need to wait until they actually post and then initiate an action from my card issuer - all that will take a lot of time and in the meantime I will have a large balance on my card just as I head into a two week trip and no credit available.

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6:04 am EDT
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Avis money refund

Good morning!

As I have already informed you, I never get the cars and I want my money back. The reason that I didn't get the cars is that I have no credit card to pay the deposit. For the same reason I want my money back for the ref numbers AE580337070 and AE580348110
I also want the money for the extra insurance.

I am very dissatisfied for the reason that you didn't accept my debit card for the deposit or cash. I believe that this fact hurts Dubai's tourism.

Please provide me with information about the day that I "ll get my money back. I want it as soon as possible because I run out of my vacation budget because of your procedures. I have to pay every day a taxi because we are 6 persons.

Thanks a lot

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M
1:17 pm EDT

Avis avis canceled my reservation.44790518us3

I had a confirmed reservation for a car. Pickup was scheduled for 11:30 PM July 24th. I was traveling that day from Albuquerque to Anchorage. My plane was delayed and I missed my connection in Denver for the flight to Anchorage. At 7:40 PM Alaska time I called the customer service desk for Avis at the airport. No one answered so I left a message stating I would not be arriving until aprox. 9:30 am on July 25th.
I left my number in case they needed to contacted me. When I arrived at the service desk at 9:30 am on the 25th I was told there was no car available for me and because I was late my reservation would no longer be honored. I was told there were no cars available but I could wait a few hours if I wanted to but I would have to pay prevailing price anyway. I had a reservation for an outing in Palmer AK at noon so I didn't have time to wait. I ended up renting a car from
Enterprise. The final cost was more than twice the price I had secured with Avis.
I feel I was treated very unfairly and would like avis to reimburse me for the difference between my quoted reservation with them and my cost for the car I had to rent from Enterprise. The Avis reservation was 478.81, my cost for same day rental at Enterprise was 1029.53. The difference is 550.72. This is the refund I am requesting
Lastly, the customer service agent at that location was completely unmoved by my situation and made it very clear she could care less. She said I could wait around for a few hours if I wanted to but there was nothing she could do for me so I might as well go somewhere else.

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7:48 pm EDT

Avis rental car

My wife rented a Grand Caravan through Avis at the SLC Airport. The van was extremely dirty, inside and out. When she travelled over 55 mph, the shook so bad she had to pull over. She returned to the airport to exchange the van and was met by many Avis employees who were Hispanic and could barely speak a word of English. They were really rude and pushy! Come on Avis! Considering what this van costs to rent for 2 weeks, this is very bad service!

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12:17 pm EDT

Avis service

I was at your location I believe July 25th at 1264 Chisholm Trail Round Rock Texas the guy at the counter was very rude to me we were arguing back and forth about a rental that I was trying to get and then I asked him could he speak a little better English he got very upset or upset told me I was racist told me to leave his store he did not have any cars for me

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7:08 am EDT

Avis rental car

We picked up our prepaid rental car 2 hours late and were charged 50 gbp. They said there is a fee and the amount depends on how many cars they had in stock
The lot was full. They said they could put the money towards covering roadside assistance so we said ok after they said...you can dispute it but once you sign for the car, there is nothing you can do about it. We needed axar so signed it. Upon return they found a scratch on the plastic wheel well and charged us 380 gbp. We refused to sign for it because we didnt cause any damage. There was no dent or anything. This surely couod have been existing damage. The kid had to get on his hands and knees to find it. Avis insures their rental cars, so I want to be reimbursed if we are charged. They are gwtting paid at least 2x for this, not to mention the next sucker renting that doesnt get on their hands and knees to check under the car. Every year we come here a rental car company fraud us somehow. Someone needs to fix this. Thank you.

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6:35 pm EDT

Avis car rental

Avis is really a scam. It has charged extra for me and my boyfriend and when you call the customer care and ask them for refund, they are very rude and arrogant.
My boyfriend had rented the car for 2 days from ROCHESTER Airport and exactly on the day of the return we had a flight from ROCHESTER TO DALLAS, Avis charged extra $130 saying that we returned the car the next day which was not true because we took the flight and the next day we were in DALLAS. We called the customer care and they provided us with wrong email ID, It has been a month and still the issue has not been resolved.
I also rented car from Avis and they charged me extra $24 and when I tried calling them and reporting the issue, they were very rude as always and gave me the reason that I returned the car an hour late but I returned the car just on time because it was a SUNDAY and on Sunday they close at 1 and I returned at 12.19 and if I would have returned an hour late, it would have been closed.

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6:59 pm EDT

Avis shuttle pick up at laguardia airport nyc

On June 8, 2019 we were picked by a Budget shuttle to pick up our rental. The driver on Bus #6 at 1am was driving erract and at high speeds. The shuttle was over crowded and passengers were standing. People were swaying back and forth to his high speed including senior passengers. Further more there more than 30 people renting cars and there was only one clerk. Took us 2 hours to get our car. Unacceptable business.

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9:32 pm EDT

Avis overcharging

Rented a Mitsubishi Outlander on 1-May-19 till 6-May-19 from Budget, New Rochelle Station on a International Driving License with total protection. On 6th May, had a tire blow out and was towed to a tire shop in Bloomsburg, PA. By Budget Road Side Assistance. Tire shop did not have a tire in inventory and said it will take two to three days. Budget did not provide a alternate car and left me stranded in Bloomsburg. Left with no option as everything was closing at 5 pm had to leave car behind and rented a new car from Enterprise as had a flight next day. After 10 days, Budget puts out a e- receipt for 1422 dollars compared to original cost of 387.
Rental charged from 1-May till 15th, although Budget towed the car back on 7th. Late return penalty, additional insurance charges, returning to a different location charged.

What are my rights as the car was not in a driving condition and Budget did not help me out despite having total coverage of LDW, cover myself and cover my liability.

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4:24 pm EDT
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Avis avis car rental

It is 22:17 on a Friday night they have 4 people on duty, only 2 between budget and Avis, the other 2 at preferred.
NO manager and NO service .
They feel NOTHING
Well done Avis on living your core values
You SUCK
We tried speaking to one of the staff and she just said, well it is what it is, there were delayed flights
Surely they would know if flights are delays and make a plan.
Somehow Avis seems to think they have the monopoly and they do not need to go the extra mile

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12:20 am EDT
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Avis 1. lack of telephone call agent to report an incident 2. no rear wiper

1.On 6 May 2019, when in transit between Needles and Flagstaff, my Budget hire car was damaged by another tourist in a parking lot at Seligman Chevron gas station. My wife and I were in the car when the Russian tourist parked next to us and banged her driver's door into our front passenger door. I took photos of : the dent caused in our door, the Russian's Sext hire car license plate and the Russian driver's driving license. When trying to phone various Avis/Budget helpline, I was unable to make contact with one of your agents to report the incident. This was very stressful during our journey.
2. On collecting our hire car at Palm Springs earlier on 5 May, I reported the lack of a rear screen wiper on the car. I have since driven through various rainstorms and found it difficult without the wiper to see out of the rear windscreen. This has also proved stressful.

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5:03 am EDT

Avis unauthorized credit card charges for rental upgrade

Date:4/27/2019
Ref #:[protected]
Escalation Ticket # [protected]?
Made reservations online for a car and paid for the car rental online. I arrive at the airport and had a discussion with the representative about whether or not I wanted to gas up the car before returning to the airport or and I opted to have the airport gas up the car for a fee of $8 a day. I sign at the counter and was given the rental agreement and was told to go to the ground floor for keys and car. I received the car keys and was told car was in slot 28 and left the airport. Now prior to getting to the car, no one mentioned that this car was upgraded to a luxury car. Returned the car on the day scheduled and was given the receipt and reviewed the charges that no indications listed in regards to upgrades. I got on the plane & returned home. A Few days later, I happen to be looking over my account and discover that my credit card has additional charges... I call Avis and was advised the charge was for a gas charge and a upgrade for a luxury car. No information in regards to a rental upgrade was ever discussed with me when I picked up the car. I do not like the fact that my options to make the decision for an upgrade was taken from me. A change from the original agreement is something that I feel should be discussed with the individual that is picking up the car. Then I call customer service to dispute the charges and barely can get assistance for the issue. This whole experience was the worst car rental experience I have ever endured. In addition to that, I asked the representative for a name and number or email to escalate this issue so that this situation does not persist and was continuously told that there was no contact number or email that could be given. Then after speaking with this same representative for almost an hour he places me on hold and comes back with an escalation email that I can send disputes on which was avisdocuments@avisbudget.com. I go home and look this up and this was not accurate information given for disputes. Where does this ever happen? The whole process of the call and entire experience was unsatisfying and irritating. It was like pulling teeth to try to get information on how to go about escalating my concerns and for that it would be very difficult to get business from me again.

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Avis In-depth Review

Company Overview:

Avis is a well-established car rental company with a rich history dating back several decades. The company was founded in 1946 and has since grown to become one of the leading players in the industry. Avis is known for its commitment to providing excellent customer service and maintaining a strong presence in both domestic and international markets.

Services Offered:

Avis offers a wide range of vehicles for rental, catering to various needs and preferences. Whether you're looking for a compact car for a quick city trip or a spacious SUV for a family vacation, Avis has you covered. In addition to vehicle rentals, Avis also provides a range of additional services such as GPS navigation systems, child seats, and insurance options to ensure a hassle-free and comfortable experience. Keep an eye out for their special offers and promotions, which can provide great value for money.

Pricing and Transparency:

Avis strives to maintain transparency in its pricing and billing practices. Rental rates and fees are clearly communicated, allowing customers to make informed decisions. There are no hidden charges or unexpected costs, ensuring that you won't be caught off guard when it comes time to settle the bill.

Reservation Process:

Making a reservation with Avis is a breeze. Their online booking system is user-friendly and intuitive, making it easy to find and select the perfect vehicle for your needs. Should you require any assistance during the reservation process, Avis provides reliable customer support to address any queries or concerns.

Vehicle Quality and Maintenance:

Avis takes pride in the quality and maintenance of its rental vehicles. The fleet is regularly inspected and undergoes thorough safety checks to ensure that you're getting a reliable and well-maintained vehicle. The rental vehicles are kept in excellent condition and are always clean and ready for your journey.

Customer Service:

Avis is known for its exceptional customer service. The customer support team is responsive and professional, always ready to assist you with any questions or issues you may have. They provide valuable assistance during the pick-up and drop-off process, ensuring a smooth and efficient experience. In the rare event of a complaint or issue, Avis handles it promptly and strives to find a satisfactory resolution.

Locations and Accessibility:

Avis has a wide network of rental locations, making it convenient for customers to pick up and drop off their vehicles. These locations are strategically placed near airports, hotels, and popular destinations, ensuring easy access for travelers. Avis also prioritizes accessibility for customers with disabilities, providing facilities and support to accommodate their needs.

Loyalty Programs and Rewards:

Avis offers a range of benefits and perks to its loyal customers through its loyalty programs. Membership programs and tiers allow customers to earn and redeem rewards, making each rental experience even more rewarding. The process of earning and redeeming rewards is straightforward and hassle-free.

Reviews and Ratings:

Avis consistently receives high customer satisfaction ratings, reflecting the quality of its services. Previous customers have provided positive feedback, praising Avis for its reliability, professionalism, and overall experience. Avis stands out among its competitors in the industry, setting a high standard for car rental services.

Sustainability and Corporate Social Responsibility:

Avis is committed to sustainability and corporate social responsibility. The company actively engages in environmental initiatives and practices, aiming to reduce its carbon footprint. Avis also demonstrates its commitment to the community through philanthropic efforts and community involvement.

Mobile App and Technology:

Avis offers a user-friendly mobile app that enhances the rental experience. The app is packed with features and functionality, allowing customers to easily manage their reservations, access important information, and even integrate with other travel-related services. The interface is intuitive and navigation is seamless, making it a convenient tool for travelers.

Security and Privacy:

Avis prioritizes the security and privacy of its customers. Personal information is protected and secure payment options are available, giving you peace of mind when making transactions. Safety measures for rental vehicles are also in place, ensuring that you can enjoy your journey with confidence.

Additional Considerations:

Avis is available internationally, making it a reliable choice for travelers across the globe. They accept a variety of payment methods, providing flexibility and convenience. A standout feature of Avis is their commitment to innovation, constantly striving to enhance the rental experience through technological advancements.

Conclusion:

Avis is a trusted and reputable car rental company that consistently delivers excellent service. With a wide range of vehicles, transparent pricing, and exceptional customer support, Avis ensures a smooth and enjoyable rental experience. Their commitment to sustainability and corporate social responsibility further sets them apart from the competition. Whether you're a frequent traveler or planning a one-time trip, Avis is highly recommended for all your car rental needs.

How to file a complaint about Avis?

Here is a guide on how to file a complaint against Avis on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Avis in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Avis. Mention key areas such as transactions, steps taken to resolve the issue, personal impact, and the company's response.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps carefully to effectively file a complaint against Avis on ComplaintsBoard.com.

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Phone numbers

1800 352 7900 1800 288 8888 More phone numbers

Website

avis.com

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