Avas Flowers review: Late delivery & poor quality & lies

Ava's delivered flowers a full 24 hours late. The order was for 2 dozen roses. The roses were 100% fully opened flowers, no buds or fresh looking roses were to be found. They wouldn't cancel the order the next morning because they said they were out for delivery when their own website showed the had been out for deliver the day before and would be delivered by 7pm CST. The lied because it doesn't take over 24 hours to be delivered much less tell me they were out for delivery when they obviously weren't. Horrible customer services help from India too. Useless people not solving or helping with any problems. Asked for a refund for the late delivery, poor quality, dirty water in vase, not fresh flowers at all. Waiting on a response from them now. Not expecting too much from them. I will likely push back on my credit card company to dispute the charge if they fail to do the right thing here.