Menu
Register
Write a review File a complaint
Avas Flowers Customer Service Phone, Email, Contacts

Avas Flowers
reviews and complaints

Avas Flowers's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.avasflowers.net
www.avasflowers.net

Learn how the rating is calculated

1.8 16 Reviews 267 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Avas Flowers complaints 267

ComplaintsBoard
L
6:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Avas Flowers My sun moon and stars floral arrangement

I called to place an order for the above item. Blue Vase, Blue Ribbon Blue Flowers with Yellow Roses and Lillies. I asked that it be upgraded as the original order was $49.99. What was sent was a clear Vase, Ugly Ribbon that was wrinkled, Red roses that were fully open, The bouquet was very unprofessional and not what I had ordered. My bank account was charged $93.00 I've contacted them on numerous occasions and even provided a picture of what was sent, their resolution before being put on hold indefinitely was to credit an account with a $10.00 credit on a future order. Trust me, there will be no future order from this company. They knew of my complaint said they would resolve it and never even bothered to call. Attached is a picture of the $93.00 flowers

Read full review of Avas Flowers
View 0 more photos
Hide full review
ComplaintsBoard
P
9:53 pm EST

Avas Flowers Refusal to refund full amount

2-4-17
At 11:20 A.M. CST I ordered an item for same day delivery. Around 2 PM I received a text that they could not deliver same day. I called and was offered a delivery on Monday 2/6. This was not acceptable so I requested a refund. I was offered $39.99 refund for my purchase of $53.94. They said because I ordered AFTER the 12:00 cutoff I could only get a partial refund. So what did they do for the $13.95? NOTHING. I placed my order before the cutoff. I cannot control when they received it.
As of 10:00 pm today, no money has been credited back.
Please research this and have the full amount back in my account asap,
Thanks

Read full review of Avas Flowers and 3 comments
Hide full review
3 comments
Add a comment
J
J
Judy Nichols
, US
Oct 09, 2019 11:35 am EDT

I ordered flowers from Avas Flowers September 19 to be delivered September 20 for my daughter and son-inlaw's anniversary On September 20. I received an email that the flowers were delivered at 5:07. My daughter called the next day that the flowers were not delivered to her address. When I called Avas the same woman said that the were delivered at 5:07 on Sept 20. I told her that my daughter never received the flowers. She said, again the flowers were delivered. I looked up Flower Tech Center, Inc, owner Brian Cellier and his email address is cbrian@avas. But, His phone #
is [protected], I intend to call him. Join me!

Judy Nichols

Z
Z
ZosoStar
, US
Jul 11, 2019 3:45 pm EDT

Avas Flowers. LIARS! "F" rated on BBB! The WORST Florist I have ever used! I placed an order with Julio he LIED to me! The main flowers shown on the item a chose are “Orange Tiger Lilies” I asked him to talk to the designers to make sure the “Lilies” were in stock and he assured me they were and he would check, LIES! They arrived with no “Orange Tiger Lilies” at all! After several emails and calls, they laughed at me in broken English and refused to let me speak with a Manager! I called back, Eric CS Manager answered, he was very rude and didn’t care that I was LIED to and very unhappy with the Flowers! You can’t leave a bad review on their review page so all you see is positive, deception! NIGHTMARE!

R
R
Richard Clark
, US
Feb 05, 2017 8:59 am EST

This is another Example of Being taken advantage of . The PHone Records will show when Ordered was Placed . Looks to Be another Rip Off SCAM for doing absolutely Nothing !

ComplaintsBoard
I
12:58 am EDT

Avas Flowers unreliable company

I needed my flowers for a special event! It was a birthday surprise for my grandmother!
Before placing an order I contacted AvasFlowers customer service and asked about the delivery and they assured me they'll deliver on time. So I placed an order.
On the estimated date nothing arrived and no matter how many times I've tried to reach these guys via phone they did not pick up.
Flowers finally arrived next morning but I refused to accept them and demanded a full refund. They still owe me!
Will never use this company ever again! They extremely unreliable!

Read full review of Avas Flowers
Hide full review
ComplaintsBoard
C
10:07 am EST

Avas Flowers The company posted wrong advertisement and in reality provided expensive flower arrangements

I have found the advertisement of Avas Flowers and we fell in love in their flower arrangements. Guys, it was scam, because they advertised good flower arrangements for good price, but instead of it you will get expensive and bad-quality stuff. I was completely disappointed and decided to warn other customers about such rip off. You won’t be satisfied with the provided services and flowers. Avoid this company at all costs.

Read full review of Avas Flowers
Hide full review
ComplaintsBoard
R
7:37 am EDT

Avas Flowers They took additional charges for the services

I placed the order on the website of Avas Flowers. I placed the order and there was nothing about the fees for the placing the order and for the delivery. I paid for the order, but they automatically charged me for additional services, but no one informed me about them. I was shocked that I needed to pay for such services. They must indicate it on the site, because they misled the customers. So, check all their charges and ask them before you place the order.

Read full review of Avas Flowers
Hide full review
ComplaintsBoard
T
8:07 am EDT

Avas Flowers Rude, unprofessional rep

I ordered flowers from Avas Flowers. But at the estimated day I received phone call from stupid rep of this company. He informed me that they wouldn’t deliver flowers, because the person to whom I wanted to send flowers wasn’t in this hospital. But my friend was, and I have no idea why the rep behaved like ### and refused to deliver flowers. He spoke really impolite and almost hung up in the middle of conversation. Don’t buy or order flowers from them. Really rude and nasty company.

Read full review of Avas Flowers and 10 comments
Hide full review
10 comments
Add a comment
C
C
Carinne Peters
Portland, US
Feb 26, 2024 11:01 pm EST

Flowers were not delivered before 12:00 as promised, so you missed the funeral service! No flowers were delivered before 12:00 and still haven't been last I checked at 1:30pm. I expect full refund for this and thanks for ruining my mother's funeral.

A
A
A Vasquez
, US
Aug 05, 2023 11:04 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Spending over $100 on flowers and balloons to get ripped off! This company should be banned from doing business! The flowers were grocery store quality and a few roses do not equal a "Luxury Grande" bouquet. No balloons were delivered at all. This company is a fraud!

View 0 more photos
G
G
Geovanny Rodriguez
, US
May 21, 2023 4:50 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Received a flower arrangement completely different then what was ordered a blank card and no chocolates it's just horrible you would do something like this on a special occasion like mother's day

View 0 more photos
C
C
Charles Goldsmith
, US
May 06, 2023 12:26 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

On 4-27-23 I ordered a flower arrangement but was sent something totally different! Not even close! Pictures below the one I received is the one on the left 7 roses and the one on the right is what I ordered! It was called she’s got style,she’s got grace

B
B
Bsf8
Acworth, US
Mar 14, 2023 8:54 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Ordered a full color birthday bouquet. My wife received an ALL WHITE bouquet. It was not even close to representative of what was ordered. When contacting customer service, the offered a $10 credit for my inconvenience.

View 0 more photos
W
W
wilbur sanks
dallAS, US
Dec 12, 2022 4:39 am EST

We are a fulfilling florist - and quite frankly we have come to a conclusion that this outfit is a scam! Over and over we hear and see issues with their orders, order values (sender not getting what they pay for), as well as incorrect information being transmitted to us.. Avoid this service at all costs to avoid being cheated!

E
E
Evelyn Hoskins
, US
Sep 25, 2022 6:12 pm EDT

Today September 17 my son's birthday, ordered from Avas flowers and balloons to be delivered, wasn't done, they had phone numbers both mine and my son's, no calls, delivery wasn't made I'm very sad and disappointed 😢 😞 😕 so was my son.

T
T
Tasadduq Salafi100
, US
Aug 31, 2020 5:07 pm EDT

I purchased huuuge casino games chips
a lot but i didnot received chips too many times and i also purchased diamonds today but not received three times please solve the issue

T
T
Thereasa Newton
, US
May 09, 2020 3:50 pm EDT

Trying to check status of order #7073490. It never arrived.

W
W
Weinstein
, US
Feb 20, 2013 2:27 pm EST

I ordered two valentine deliveries from Avas Flowers. First email was after expected delivery. Four days, lots of emails, useless credit codes and still no delivery!

ComplaintsBoard
L
9:52 am EST

Avas Flowers It is a scam.

When you use a discount and enter your e-mail address, you are allowing your billing information (in very hidden terms and conditions) to be used by AvasFlowers.com to send you promotions at a $15 per month charge. Go to Google and enter their name and you will see that it is a scam.

Read full review of Avas Flowers and 3 comments
Hide full review
3 comments
Add a comment
R
R
Rene afanador
, US
Feb 29, 2020 6:37 am EST
Verified customer This comment was posted by a verified customer. Learn more

This email is to advise that I ordered some flowers today to be delivered to my wife. The order number is 6804409, and it was supposed to be delivered to my wife's employment. The message stated the flowers were delivered to her, and she did not receive the flowers nor did anyone sign for the flowers. I would like to get my money returned to me.

J
J
Jessica Simon Aquiler
, US
Apr 21, 2019 12:19 pm EDT

I wanted to send flowers to a sick friend in Jarrell, TX. I requested the flowers to be sent on 4/8/19. Order #5996483. They were never delivered! I've tried numerous times to contact the company via phone, but everything is automated and I have been disconnected every time. I have not be able to speak with a person. I would like my money back.

W
W
William Joseph T.
, US
Aug 21, 2018 7:17 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I placed an order for flowers on the morning of 01/29/2018 and cancelled the order on 01/29/2018 at 9:53 PM within 24 hours as their cancellation policy states. I contacted them multiple times to cancel and did not receive a response. My order number was 4933418 and I am requesting to be refunded $66.93 which is what I paid for the item.

Avas Flowers reviews 0

Looks like Avas Flowers has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Avas Flowers, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Avas Flowers

Screenshot Avas Flowers
AvasFlowers.net is a reputable and respected online flower retailer that has been in the business for over a decade. The company is known for its wide selection of high-quality flowers, competitive prices, and exceptional customer service. With an extensive network of local florists across the country, AvasFlowers.net can deliver fresh, beautiful blooms to any location within the United States.

One of the most notable features of AvasFlowers.net is its user-friendly website. The site is well-designed and easy to navigate, making it simple for customers to browse the selection of flowers available and place an order. The ordering process is straightforward, and customers can easily customize their order by selecting the type of flower, color, and arrangement they prefer.

AvaFlowers.net is committed to providing top-notch customer service. The company has a team of friendly and knowledgeable customer service representatives who are available to assist customers with any questions or concerns. Customers can contact the company by phone, email, or live chat, and can expect a prompt and helpful response.

In addition to its exceptional customer service, AvasFlowers.net also offers competitive pricing. Customers can find beautiful arrangements at affordable prices, without sacrificing quality. The company also regularly offers discounts and promotions, making it even more accessible for customers to send flowers to their loved ones.

Overall, AvasFlowers.net is a reliable and trustworthy online flower retailer that delivers beautiful arrangements at affordable prices. With its wide selection of high-quality flowers, exceptional customer service, and user-friendly website, AvasFlowers.net is a top choice for anyone looking to send a thoughtful gift.
How to file a complaint about Avas Flowers?

Here is a comprehensive guide on how to file a complaint or review about Avas Flowers on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Avas Flowers in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Avas Flowers. Mention key areas such as transactions, nature of the issue, steps taken to resolve, personal impact, etc.

5. Attaching supporting documents:
- Attach any additional supporting documents that can help validate your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint or review about Avas Flowers on ComplaintsBoard.com.

Overview of Avas Flowers complaint handling

Avas Flowers reviews first appeared on Complaints Board on Feb 23, 2013. The latest review Disappointing Experience with Avas Flowers was posted on May 17, 2024. The latest complaint flower delivery was resolved on May 11, 2022. Avas Flowers has an average consumer rating of 2 stars from 283 reviews. Avas Flowers has resolved 57 complaints.
Ratings on other sites
Trustpilot
Trustpilot
1.2
11087 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Avas Flowers contacts

  2. Avas Flowers phone numbers
    +1 (877) 638-3303
    +1 (877) 638-3303
    Click up if you have successfully reached Avas Flowers by calling +1 (877) 638-3303 phone number 0 0 users reported that they have successfully reached Avas Flowers by calling +1 (877) 638-3303 phone number Click down if you have unsuccessfully reached Avas Flowers by calling +1 (877) 638-3303 phone number 0 0 users reported that they have UNsuccessfully reached Avas Flowers by calling +1 (877) 638-3303 phone number
  3. Avas Flowers emails
  4. Avas Flowers address
    300 Corporate Drive, Mahwah, New Jersey, 07430, United States
  5. Avas Flowers social media
Avas Flowers Category
Avas Flowers is related to the Flower Delivery category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.