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Wesley Berry Florist Customer Care Service

Wesley Berry Florist, Inc.

2985 Haggerty Hwy
Commerce Township
Michigan
United States - MI48390

Customer Support Phone Numbers

Phone:
+1 248 668 2881 0 7
Fax:
+1 248 669 2454 0 1
 

Wesley Berry Florist Complaints & Reviews

Wesley Berry Florist / Floral arrangement

Je
Jean MC on May 2, 2016
I "googled" florist Palm Beach Gardens. Wesley Berry advertised themselves as a family owned and ran local business. I came to find out (the hard way) that not an iota of the above description is true. I ordered a very special orchid arrangement, upgraded it to deluxe to be delivered next day to...

Wesley Berry Florist / Non delivery of Funeral flowers

Dr
drmdellis on Feb 16, 2016
Two of my son's mother passed away in LA. I ordered flowers on 2/13/16 to be delivered on 2/15/16. I immediately called them because of the misrepresenting of the cost of the flower arrangement. Their $40 discount was after they added the $40. Their free shipping was added back in before...

Wesley Berry Florist / You're Forever In My Heart

Re
Reviewer40024 on Feb 12, 2016
IF I COULD GIVE 0 STARS I WOULD!!! Paid extra for an upgrade and got a product that was of worse quality than the image. Spend $135.07 and didn't even get a vase?!?!?!?... next time I'll be going to Hy-Vee or Hen House as they're products are better. The description clearly states a vase and...

Wesley Berry Florist / Delivery Service - did not happen

Kr
Krez on Jan 21, 2016
Online - I ordered a Plant Basket on 1/11/16 for delivery on the 13th. I received a confirmation of delivery on 1/13. On 1/14 I called my daughter to ask about the plant. She said they never received the plant. I double checked the address I gave in my order, I double checked the addre...

Wesley Berry Flowers / unauthorized credit card charges

Re
Reviewer30514 on Jan 11, 2016
I ordered some birthday flowers for my mother on 1/2/16. The "big fat birthday bouquet." I was given a confirmation #70308580 & told that I would receive a receipt via email & never received an email. I was told the total was $52.00. On 1/6/16 my debit card was charged $78.46. I did not...

Wesley Berry Flowers / paid for dozen roses only half delivered and on the wrong date

Ca
Carlos Preciado on Dec 14, 2015
I placed an order for a dozen red roses for my girlfriends birthday to be delivered on Dec 11. When they did not show up I tried calling and was transferred fourteen different times and never received a call back from customer service. The flowers were finally delivered on 12/14, but only...

Wesley Berry Florist / Unethical bogus charges

An
Annie AZ on Dec 2, 2015
On 12/2 I ordered flowers for my brother in the hospital in Stephenville, Tx. Order # was 70232807 The order totaled around $50. At checkout a pop-up asked if I wanted a discount on shipping. I clicked yes, and the order was placed. The confirmation showed additional bs charges: shipping...

Wesley Berry Flowers / Failed to provide me with what I paid for

Re
Reviewer50845 on Oct 14, 2015
I called Wesley Berry Flowers directly to have two arrangements sent to my friend for her mother's funeral for a total of almost $250.00. The person taking the order read back all the instructions I gave her. Then they sent the order to a Grower's Direct Store with instructions for only...

Wesley Berry Florist / Awful Flowers and Literally NO Customer Service

Re
Reviewer76781 on Oct 7, 2015
On October 2, 2015, I placed an order for a flower arrangement from Wesley Berry Flowers / Flower Delivery Express (base price $67.99). I paid an extra $20 for a "premium upgrade" and a same-day delivery fee ($6.99). The total price of the arrangement with all of the added fees wa...

Wesley Berry Flowers / horrible!

Re
Reviewer40375 on Sep 5, 2015
In July I ordered with a code. I did not realize you could not combine a code with a sale. After realizing, I called immediately to cancel. Well it was delivered. I was told if I wanted a refund that they would have to pick up the flowers. I was promised two refunds of $10 and $15. I never...

Wesley Berry Florist / Non delivery, no refund

De
Dente687 on Sep 3, 2015
I ordered flowers online to be delivered by 2 p.m. I was promised they would be they were never delivered at all when I called for a refund they said they would refund the money in 2 to 5 business days they emailed me confirming they would refund the money and their customer service...

Wesley Berry Flowers / Terrible Customer Service / &Hidden Charges&

Bk
BK Mac McCafferty on Aug 10, 2015
My first disastrous experience with this company was when I ordered long stem red roses in July 2015 for my girlfriend’s birthday. The web page showed a picture of a vase with 15 red roses and greenery. Next to the picture was a product number. I ordered believing I was ordering the...

Wesley Berry / Dodging cancellation/refund

Ci
citygrrrl on May 15, 2015
I ordered flowers for my aunt through Wesley Berry's website. I assumed they would show a confirmation page before the transaction happened. They didn't do that and the order was processed without an ok from me. When I got a confirmation email, with NO order number, my $40.00...

Wesley Berry / Ripping off Elderly

We
Wendy Lukomski on May 9, 2015
My mother, who is elderly and cannot get out to shop, ordered a Mother's Day bouquet for her daughter-in-law online. She ordered a bouquet that was under $40, and when the final total was given to her, they were charging her $100.So she cancelled it, but the online service told her...

Wesley Berry Florist / Delivery

Ss
Sstanglin on Apr 24, 2015
Ordered online flowers for my granddaughter who was at children's medical center I. Oklahoma City. Ordered 4-23-2015 and called them to make sure it would be delivered in the am before she was discharged. She is eight years old. Paid 88.72 and paid extra to make sure it would be...

www.wesleyberry.com / Had to Fight for a Refund on non-delivery

Sa
SA SAM on Mar 30, 2015
Placed 2 orders online early in the day for same day delivery to the same person at a single address in California. Was charged an express shipping fee of $6.99 per order which I paid assuming that the order would be delivered as offfered by the company. Later that day, I received an email...

Wesley Berry Flowers / Rip-off

Ca
cactuswoman on Mar 14, 2015
I wish I'd read the comments on this site first. I was ripped off - got sucked in by the $19.99 special online and figured I'd end up paying about $40 but ended up being charged $67.00. Ordered flowers and a cheap plant was delivered. At the end of the order process the screen...

Wesley Berry Flowers / Bait and Switch

Ka
kat72 on Feb 12, 2015
wesley berry flowers ripped me off and overcharged my card for hundreds of dollars for flowers. They changed my orders from a dozen roses to 6 roses not same colors as i had picked out and then thier rebate is a scam and doesn't work and they still overcharge your card when you put...

Flowerdeliveryexpress / Wesley Berry / TOTAL SCAM..RIP/OFF

Ba
BARBARA54 on Nov 19, 2014
when I placed my order for flowers I was quoted one price, however when I received the invoice it was $75.00 more than the price the customer rep who said her name was Cleo had quoted. When attempting to get an explanation for the difference I was hung-up one my somebody who identified...

Wesley Berry Flowers / Flower Delivery Express / Rip Off/Fraud Alert

La
LaShawn Melvin on Nov 11, 2014
This company is a TOTAL rip-off. You would be better off calling a local florist and having them deliver your flowers. I called in for the $19.99 local delivery special. The representative assured me that the flowers would be delivered that day - some additional $10 for delivery totaling...

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