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AT&T review: demanding payment for a repair they guaranteed

GerardW of New York, US

Aug 11, 2025 11:09 am EDT

Verified customer

Featured review

Had fiber internet with them since 2017 worked fine until earlier this year upload is terrible 3 gateways even their new bgw 720 had to take swap them out myself they want me to pay 101 for a tech visit so much for that guarantee you see advertised. Last time I had a tech out he drilled a hole outside 1000 dollar repair. Stay far away from them when it works its fine but when it comes to service they are worst

Recommendation: Stay far away from att fiber internet

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+1 (800) 288-2020

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+1 (314) 925-6925

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+1 (800) 901-9878

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+1 (844) 827-7057

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+1 (866) 861-6075

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+1 (800) 331-0500

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Wireless Customer Service

+1 (866) 294-3464

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ConnecTech PaidTechnical Support

+1 (866) 435-3264

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Dial-Up Billing & Payments

+1 (877) 990-0041

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+1 (866) 975-0050

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AT&T PREPAID Wireless Home Phone

+1 (855) 288-2727

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Digital Life

+1 (410) 739-2095

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Director Of Sales

+1 (469) 216-8520

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attcustomercare@att.com

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575 Morosgo Dr., NE Rm 14f67, Atlanta, Georgia, 30324-3300, United States

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