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CB Telecommunications AT&T credit card overcharge for services not rendered
AT&T

AT&T credit card overcharge for services not rendered ( 45 comments)

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12:00 am EDT
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ATT Worldnet notified me by mail that ISP (Internet Service Provider) service for all of Puerto Rico (where I live) would be discontinued in Jan 2002. I called the company to cancel my account and ask for a referral to another ISP service.

On May 27 2003, I noticed that ATT Worldnet had continued to charge my VISA credit card for monthly service, at the rate of $18.95/month for the ensuing 16 months. I contacted the company by phone [protected]), but the supervisor I talked with, Christine, refused to refund my money, even though she admitted that ATT Worldnet discontinued services to Puerto Rico, and that I had not accessed the account or services since January 2002.

I want ATT Worldnet to refund the money charged to my credit card for services they discontinued since January 2002. They continued to charge me $18.95/month for the 16 months (since service was discontinued until now), for a total charge of $303.20 for services not rendered. I want ATT Worldnet to refund me $303.20.

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mrmopar4
Millbury, US
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Dec 09, 2023 8:51 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

always raising bill ,cannot hold contract with nfl,looks like i will go back to dish network

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jiggity joffer
US
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Mar 02, 2024 6:23 am EST
Verified customer This complaint was posted by a verified customer. Learn more

If I have unlimited, how did I hit 75% on Hotspot? 75% of what? The plan says UNLIMITED. What is 75% of unlimited? That completely makes no sense. 

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golfsferr
US
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Jun 30, 2025 1:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

About a year ago, we switched from T-Mobile to AT&T and our phones won’t work in the areas that they used to work. We went on a vacation to a casino resort and we were in the same building and couldn’t even call each other. When we had T-Mobile, that was never a problem. How do I get out of this?! We’ll never get anything AT&T again!

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matt hickey
US
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Aug 19, 2025 3:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

had ATT internet air service for 1 1/2 years then all of sudden it stopped working. worked with ATT tech support for 15 days received new hardware and then was told "oh we no longer offer that service any longer you will have to find another provider.

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CindyFromMiami
US
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Aug 19, 2025 10:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I stupidly deleted my entire SIM from my phone. I only had a few hours to get it fixed in NY before my international flight. I went to the closest open store to JFK
(164-11 Jamaica Ave, Jamaica, NY) at 6:30 on a Sunday night. Luckily Dalton fixed my phone in minutes. He's the best! Cindy

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