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AT&T

AT&T review: ATT internet Air is the worst

D
Author of the review
3:49 pm EST
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Switching to ATT internet air was a nightmare. Never had so many problems - the service was terrible, so I canceled it during the trial period. Even got an email showing the cancelation. Yet they continue to charge me. I returned the equipment months ago yet still get bills for service. How is that even possible? I call - takes 30-60 min every time and they will clear it up. Never happens. Have to call back. Called back 6x, over 5.5 hours wasted. Then thought all cleared up finally, then I get a collection letter. Call ATT back - dont know why they say you owe, we will get this cleared up. And the cycle starts over. If you want questionable service, poor customer service, and many headaches - continue with ATT. I will NEVER use them for anything the rest of my life. Side note - I had ATT cell service and it kept getting frauded. None of my other creditors were, just ATT. Strange. ATT did an investigation that took forever and came back that there was fraud internally and I was not responsible. Half a year later! WOW. Frauded by my own provider. ATT - you are the worst! Dont be like me - go elsewhere!

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