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CB Telecommunications AT&T Complaints #2-21
AT&T

AT&T review: Wireless phone service

D
Author of the review
7:30 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
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We canceled our service last month after being with them for approximately 9 months. Before we switched providers we called customer service to see if there would be any cancellation charges and how to get a release pin for the new provider. The agent said only thing we needed to do is pay off what we owed on the phones we purchased. We did that and switched providers. The final bill came and they added a cancellation charge of $724. We called customer service twice and both times we were blind transferred to another number which disconnected our call. We emailed and sent a formal letter to the president of AT&T and did not get a response. Since they threatened to take us to collections do we had to pay the bill.

Claimed loss: $724

Desired outcome: Refund the cancellation charged

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  1. AT&T Contacts

  2. AT&T phone numbers
    +1 (800) 288-2020
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    Customer Service
    +1 (888) 333-6651
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    Order New Wireless Service
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    Check Wireless Order Status
    +1 (314) 925-6925
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    Support For Travel Abroad
    +1 (800) 901-9878
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    AT&T PrepaidSM
    +1 (844) 827-7057
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    Order New U-Verse TV Service
    +1 (866) 861-6075
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    Order New Digital Phone Service
    +1 (800) 331-0500
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    Wireless Customer Service
    +1 (866) 294-3464
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    ConnecTech PaidTechnical Support
    +1 (866) 435-3264
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    Dial-Up Billing & Payments
    +1 (877) 990-0041
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    Order New Fixed Wireless Internet Service English
    +1 (866) 975-0050
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    AT&T PREPAID Wireless Home Phone
    +1 (855) 288-2727
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    Digital Life
    +1 (410) 739-2095
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    Director Of Sales
    +1 (469) 216-8520
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  3. AT&T emails
  4. AT&T address
    575 Morosgo Dr., NE Rm 14f67, Atlanta, Georgia, 30324-3300, United States
  5. AT&T social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 06, 2026
  7. View all AT&T contacts
AT&T Category
AT&T is ranked 4 among 239 companies in the Telecommunications category
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