CB Telecommunications AT&T Complaints #2-21

AT&T review: Unlocking ipad

ndrysdale of US

Jul 15, 2026 11:31 pm UTC

Verified customer

Featured review

I have an iPad pro version 3 that my husband in or around [protected]. We had cellular service on it and after a year or so I canceled the service. Fast forward to March of this year 2026 I tried to get new service and found out that the iPad was still Carrier locked by AT&T. I have gone through all the requests to get it unlocked and been denied. I have had it reviewed and it still is denied. My husband passed away last year and I have no access to any account history and I don't know what number was assigned to the iPad as it is not a number I ever used for anything and it is not saved in the iPad. After the last review I was told by the technical specialist that I should ask Apple to request the unlock. I tried that and Apple cannot request an unlock for a customer only the carrier can. I am completely frustrated. I don't understand why AT&T cannot unlock it's own device. It was paid for years ago and has always been in my possession.

Please note I tried to upload a photo showing it is locked by AT&T but the site gives an upload error.

Desired outcome: For my iPad to be unlocked.

Confidential Information Hidden: This section contains confidential information visible to verified AT&T representatives only. If you are affiliated with AT&T, please claim your business to access these details.

0 comments

Add a comment

AT&T - Carl blust 353

Resolved

AT&T - Uverse equipment returns 348

Resolved

Replied

AT&T - unauthorized bank charge 17

Resolved

AT&T - service 48

AT&T - billing rip-off 17

Resolved

AT&T - Rebate offer is a rip off! 171

AT&T - crooks 1

AT&T - Directv

AT&T - sending a replacement devices with expired warranty.

AT&T - at&t rewards 7

Resolved

View all AT&T reviews and complaints

AT&T Contacts

AT&T phone numbers

+1 (800) 288-2020

Click up if you have successfully reached AT&T by calling +1 (800) 288-2020 phone number 1 1 users reported that they have successfully reached AT&T by calling +1 (800) 288-2020 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (800) 288-2020 phone number 1 1 users reported that they have UNsuccessfully reached AT&T by calling +1 (800) 288-2020 phone number

Customer Service

+1 (888) 333-6651

Click up if you have successfully reached AT&T by calling +1 (888) 333-6651 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (888) 333-6651 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (888) 333-6651 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (888) 333-6651 phone number

Order New Wireless Service

+1 (877) 782-8870

Click up if you have successfully reached AT&T by calling +1 (877) 782-8870 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (877) 782-8870 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (877) 782-8870 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (877) 782-8870 phone number

Check Wireless Order Status

+1 (314) 925-6925

Click up if you have successfully reached AT&T by calling +1 (314) 925-6925 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (314) 925-6925 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (314) 925-6925 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (314) 925-6925 phone number

Support For Travel Abroad

+1 (800) 901-9878

Click up if you have successfully reached AT&T by calling +1 (800) 901-9878 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (800) 901-9878 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (800) 901-9878 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (800) 901-9878 phone number

AT&T PrepaidSM

+1 (844) 827-7057

Click up if you have successfully reached AT&T by calling +1 (844) 827-7057 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (844) 827-7057 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (844) 827-7057 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (844) 827-7057 phone number

Order New U-Verse TV Service

+1 (866) 861-6075

Click up if you have successfully reached AT&T by calling +1 (866) 861-6075 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (866) 861-6075 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (866) 861-6075 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (866) 861-6075 phone number

Order New Digital Phone Service

+1 (800) 331-0500

Click up if you have successfully reached AT&T by calling +1 (800) 331-0500 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (800) 331-0500 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (800) 331-0500 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (800) 331-0500 phone number

Wireless Customer Service

+1 (866) 294-3464

Click up if you have successfully reached AT&T by calling +1 (866) 294-3464 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (866) 294-3464 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (866) 294-3464 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (866) 294-3464 phone number

ConnecTech PaidTechnical Support

+1 (866) 435-3264

Click up if you have successfully reached AT&T by calling +1 (866) 435-3264 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (866) 435-3264 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (866) 435-3264 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (866) 435-3264 phone number

Dial-Up Billing & Payments

+1 (877) 990-0041

Click up if you have successfully reached AT&T by calling +1 (877) 990-0041 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (877) 990-0041 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (877) 990-0041 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (877) 990-0041 phone number

Order New Fixed Wireless Internet Service English

+1 (866) 975-0050

Click up if you have successfully reached AT&T by calling +1 (866) 975-0050 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (866) 975-0050 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (866) 975-0050 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (866) 975-0050 phone number

AT&T PREPAID Wireless Home Phone

+1 (855) 288-2727

Click up if you have successfully reached AT&T by calling +1 (855) 288-2727 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (855) 288-2727 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (855) 288-2727 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (855) 288-2727 phone number

Digital Life

+1 (410) 739-2095

Click up if you have successfully reached AT&T by calling +1 (410) 739-2095 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (410) 739-2095 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (410) 739-2095 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (410) 739-2095 phone number

Director Of Sales

+1 (469) 216-8520

Click up if you have successfully reached AT&T by calling +1 (469) 216-8520 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (469) 216-8520 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (469) 216-8520 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (469) 216-8520 phone number

More phone numbers

AT&T emails

attcustomercare@att.com

100%
Confidence score: 100%

Support

AT&T address

575 Morosgo Dr., NE Rm 14f67, Atlanta, Georgia, 30324-3300, United States

AT&T social media
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Oct 21, 2026
View all AT&T contacts