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ComplaintsBoard Telecommunications AT&T Product paid for and not delivered as promised.
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AT&T review: Product paid for and not delivered as promised.

R
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9:48 pm UTC
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If only there was a rating less than a one star. A more accurate rating would be in the minus range. Sorry Service. Paid for phones then told me they did not have them. Told me they could be here by next day. Not so. Two days later still no phones as promised. Called the Canton, Texas store where we made the purchase and spoke to the rudest store manager (Missy) that could possibly exist. She immediately became defensive and said that our paid for product would be delivered whenever it was delivered. Not exactly the terms used during the sale. Do yourself a big favor and travel a few extra miles if you must have AT &T. Do NOT do business at this location as long there is a (Missy) managing it. She was overly rude! Certainly not management material and need to be spoken to by AT&T training management before she further alienates more potential customers. They will cheerfully take your money and then worry about delivering the product on their schedule. NEVER AGAIN. Customer BEWARE!

Desired outcome: Simply provide the product agreed to and paid for.

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