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AT&T
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2.2 8 Reviews 2162 Complaints
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AT&T Complaints 2162

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12:00 am EDT

AT&T be wary

This is one of those outrageous early termination fee compaints. Had $15.99 internet scheduled in July for one year. I lived in Indiana until that May of 2006, at which time I moved to Ohio. Since AT&T did not cover Ohio I had to terminate my service 4 months early of the contract. So of course they sent me a $200.00 early termination fee bill. Do the math and you might realize something doesn't add up. For 4 months at $16.00 there would only have been a bill of $64.00. I figured this was fishy enough to pass on to everyone to BE WARY with AT&T/YAHOO (Formerly SBC/YAHOO)! Crooked, Crooked, Crooked.

Read full review of AT&T and 12 comments
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Cathy Bellani
US
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Sep 19, 2018 5:47 pm EDT

Charged me double for cell service, spoke to 4 representatives and none of them could give me a reason why?

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susan1965
US
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Sep 18, 2018 10:19 am EDT

Did not make this charge, want my money back thank you susandaulton711@yahoo.com [protected].I would like to know how you can put charges on my Master Card without my permission.

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john Eddy
US
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Sep 19, 2018 7:00 am EDT

I recently signed up for wireless service. It's been 5 months and the service is 1 bar 4g maybe 2 at best. Is it possible to cancel my contract without a penalty because od the poor service.

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Robin Milim
US
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Sep 06, 2018 4:01 am EDT

I have been charged for 4 extra receivers for the past 5 years and I am having trouble getting reimbursed. I keep getting the run a round when I try to access call and speak to someone in billing. The monthly amount is $7 per each receiver = $28 for 5 years totals $1680. I need to be reimbursed for these extra charges
Robin Milim

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Candyce willis
US
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Sep 04, 2018 6:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

On November 20 2017 VESTA withdrew $49.94 from my checking account. This charge was never authorized. I would like to know how this charge can be reversed and my $49.94 put back into my account.

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Allavanda
US
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Sep 01, 2018 11:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

AMI manager is always with drugged or drunk eyes. STAFF are very slow and unprofessional. TERRIBLE store and staff

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Kevin RN
US
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Aug 28, 2018 7:38 pm EDT

We just switched service from Verizon to ATT. We are attempting to get new phones. What a hassle! They want us to go to an ATT store. The nearest store is 2.5 hr drive from us. We even talked to a supervisor with no results! We are no considering returning to Verizon, who has excellent customer service!

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Paul A. Daniel
US
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Aug 14, 2018 5:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The ATT Chat process is a total waste of time. I have tried 4 times to use it to adjust my TV programming, have received apologies, promises, and then nothing, every time.

And their phone customer service is not much better. Long, drawn out, "promising", but again, no results. How do they stay in business? P. A. Daniel

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Gail Arnold Behrens
US
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Feb 27, 2017 5:07 pm EST

I'm sick of At&t--a totally ridiculous company! I had to wait on the phone for almost an hour to try to settle my billing problems. They transfer you to separate people for phone-the internet-direct tv. I don't understand why they don't offer service that can help you with every question, instead of making the customer wait forever to get help. We are ditching them as soon as we can find a better company to go with. HORRIBLE customer service-I've been with them since they were Southwestern Bell over 30 years. My direct tv bill has over doubled what I was first paying--I'm so done with them.

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Robert Berning
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Jun 22, 2007 12:00 am EDT

I ordered high speed internet through AOL and they informed me I would get a rebate for the modem. That was Prior to Dec 06. I never received modem so I called and then I received it, and then received another one. I returned the second one. I have had quite a time getting ATT to remove the charge for the second modem. Finally this month, June, they removed the charge. I have been waiting for the refund and called several times to the rebate center. I now have been told that it is on hold as I got a rebate on the ATT bill. THAT WAS JUST FOR THE SECOND MODEM.

I want my rebate...

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12:00 am EDT
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ATT Worldnet notified me by mail that ISP (Internet Service Provider) service for all of Puerto Rico (where I live) would be discontinued in Jan 2002. I called the company to cancel my account and ask for a referral to another ISP service. On May 27 2003, I noticed that ATT Worldnet had continued to charge my VISA credit card for monthly service, at the...

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  1. AT&T Contacts

  2. AT&T phone numbers
    +1 (800) 288-2020
    +1 (800) 288-2020
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    Customer Service
    +1 (888) 333-6651
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    Order New Wireless Service
    +1 (877) 782-8870
    +1 (877) 782-8870
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    Check Wireless Order Status
    +1 (314) 925-6925
    +1 (314) 925-6925
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    Support For Travel Abroad
    +1 (800) 901-9878
    +1 (800) 901-9878
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    AT&T PrepaidSM
    +1 (844) 827-7057
    +1 (844) 827-7057
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    Order New U-Verse TV Service
    +1 (866) 861-6075
    +1 (866) 861-6075
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    Order New Digital Phone Service
    +1 (800) 331-0500
    +1 (800) 331-0500
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    Wireless Customer Service
    +1 (866) 294-3464
    +1 (866) 294-3464
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    ConnecTech PaidTechnical Support
    +1 (866) 435-3264
    +1 (866) 435-3264
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    Dial-Up Billing & Payments
    +1 (877) 990-0041
    +1 (877) 990-0041
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    Order New Fixed Wireless Internet Service English
    +1 (866) 975-0050
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    AT&T PREPAID Wireless Home Phone
    +1 (855) 288-2727
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    Digital Life
    +1 (410) 739-2095
    +1 (410) 739-2095
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    Director Of Sales
    +1 (469) 216-8520
    +1 (469) 216-8520
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    More phone numbers
  3. AT&T emails
  4. AT&T address
    575 Morosgo Dr., NE Rm 14f67, Atlanta, Georgia, 30324-3300, United States
  5. AT&T social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 03, 2025
  7. View all AT&T contacts
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