I was promised the wireless service plus internet for $98 and I have spent endless hours in the phone trying to get my bill correct. They told me it takes 1-2 billing cycles to get my bill credits now 6 months later they tell me I’m not eligible. This is the most dishonest company that I have dealt with, I hate att! I get in the phone after hours and transferring from person to person then I get cut off!
Claimed loss: Traded my iPhone 13 for the deal and now I’m on the hook for the new iPhone 16 and a much higher bill!
Desired outcome: Give me the $98 a month deal or allow me to rerun all of your equipment, give me back my iPhone 13 and let me go elsewhere.
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