I paid for extra data on my phone, which was supposed to cost $1, but ended up costing $3.62. I called Assurance Wireless to ask why they had charged almost 4x the amount stated on their website, and they said it was "tax". 262% tax? B.S. I told them I didn't believe them, and my data hasn't worked since then. They also blew up my phone with repeated texts after the call. I actually had to block the "Customer Care" number to make the harassment stop. I have now called them SIX times to ask why my data stopped working after I paid for extra. I have gotten nothing but lied to, placed on eternal hold and hung up on. The last person I spoke to said that I had already used up the extra data. I think I checked the weather a couple of times. They are liars and thieves. That's what happens when you qualify for government assistance - you get organized crime posing as a phone company.
Desired outcome: For Assurance Wireless to go out of business and its employees to go to prison.