CB Dental Services Aspen Dental Complaints #82-101

Aspen Dental review: Upper denture

Loretta Hill of Humboldt, US

Dec 09, 2023 12:46 pm UTC

Verified customer

I have tried for 3 months to get an upper denture from the Fort Dodge Aspen dental. What I have is a $1325.00 dollar denture that doesn't and will never fit setting in a dish of water in my bathroom!

From late August until November 22. I made many trips over there twice a week except when they had equipment problems I told them from the beginning that the denture was too big. They made a second deture EXATLY like the first one that didn't fit! does that make sense? NO. the last time I was there,and the denture was again too big,the tech put 2 knobs on the back of the inside of the denture saying that should correct the problem! What? I was so upset I left. That was on November 22.

Claimed loss: $1325.00

Desired outcome: My care credit account cleared up. In other words I want my money back!

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