Aspen Dental review: Dishonest incompetent

Every time I visit there, they can never finish what I came in for it always has to be delayed to a second appointment, which just runs up the bill. I’ve had a lot of dental work and I’ve never had this happen before. Additionally, they require required pre-payment upfront, which I did. Then my insurance paid significantly more than they anticipated I had over a $400 credit that they did not want to return. I argued with them and they finally agreed to return it which I found out later they did not so they lied fast-forward to two weeks ago I went in with a loose crown following an x-ray. There were some questionable deterioration under the crown so I had a long conversation with the doctor about my options. What they were seeing and how we needed to proceed. The first step was to get a medical clearance from my cardiologist which they said they would do and I informed my cardiologist it was on the way. Last week I called to check on it and they said they were still waiting on the medical information. Today I called over two weeks out to check and now they tell me I have to come in and see the doctor before they will file the medical clearance. So they lied at the last two appointments and never filed it and why would I need yet another appointment when we already sat there and went through the x-rays and all of my options.? when I pushed back they told me that was the only help they could provide me I told them I would be changing doctors and filing a complaint. This is the third place I have written a bad review and complaint on Dr. Kansara they would not even take a phone call from me. She’s flat out being dishonest and deceitful. I wouldn’t trust them to work on my dogs teeth.