CB Dental Services Aspen Dental Complaints #242-261

Aspen Dental review: Dentures not fitting correctly, when called to complain they said there is nothing they can do about it.

Cyndi1219 of Ashburn, US

Jun 08, 2023 1:48 pm UTC

Verified customer

My husband and I went to Aspen at the end of 2021 I believe with him getting extractions and being fitted for dentures. We went back to all the appointments scheduled afterwards for the readjusting and nothing seem to be working with the lining, adjusting after the last readjusting they said they couldn't do anymore. I did suggest remaking them and they stated they would have to charge us again for the replacement.

I am paying for dentures my husband is unable to wear, I have asked for full reimbursement so we can go elsewhere but they are refusing to work with us.

Terrible customer service, terrible doctors onsite with bad attitudes. I will never recommend aspen dental.

Desired outcome: Full reimbursement

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patientservices@aspendental.com

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728 Stillwater Ave., Bangor, Texas, 4401, United States

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