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Aspen Dental

Aspen Dental review: Dentures not fitting

D
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2:45 pm EDT
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I had to have all my teeth removed and had this done where I was living in Kenosha Wi at the time on 6/24. I had to go back several times due to temporary dentures hurting my gums or not fitting right. I could not eat or sleep from the pain. I lost 35 pounds within 3 months. They kept telling me that it would be better when I got my permanent dentures in 6 months. They kept taking them to the back and re-adjusting, filing them down etc, and said there was not much they could do. I got my permanent dentures on 1/25. I have gone in again several times to get adjusted, and they never fit right! I told them I needed something done, such as creating a new set, etc. I paid $10,00.00 for these, and I am not made of money, but I expected good quality dentures and care. I moved on 7/25 to AZ and had to return to the Aspen Dental a couple of weeks into my new residency. I told them my dentures did not fit, and I have to put a lot of adhesive on them just to eat a small meal! I generally have to take them out to eat if I want solid foods! I can't believe that there is nothing they can do. I went again yesterday to the Az Aspen Dental where I currently live, and they said they could reline them, but would not advise it because it has only been 6 months or so, and they said they would charge me $440.00 for this! I shouldn't have to pay anything to get these relined or replaced with a new set! I am at a loss, and I am out $10,000.00 and dentures that I can't eat with or wear. I am at a loss! I need help resolving this! It is not right!

Claimed loss: $10,000

Desired outcome: New dentures that actually fit and can eat with!

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