Menu
Write a review
File a complaint
Aspen Dental

Aspen Dental review: Dentures

K
Author of the review
2:11 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I am so disappointed in the service I have received from Dr. Reyna and her staff at Aspen Dental. I began this nightmare in February 2019. I was so excited to receive my dentures within days after my first visit. The teeth were very large and I couldn't even put my lips together. I brought this to the attention of Dr. Reyna and she told me it was necessary so it could help reduce the wrinkles on my top lip. I explained this was not satisfactory and she told me it was my anatomy. I returned a couple of days later to have the dentures adjusted. I was there for five hours, and the teeth were filed down so far there wasn't even a trough on the teeth. They just sat on top of my gums. They gave the teeth back to the technician and left me there waiting in my chair. A few minutes later the technician put my teeth on the counter. I sat there waiting and the office became very quiet so I got out of my chair and looked around. There was no one there., so I got my teeth off the counter and left. They forgot me! I had to wear my old dentures.
I returned to the office due to a sore and once again I saw Dr. Reyna. I explained to her what had happened during my last visit and she wanted to know who the assistant was and I replied "she was the dentist". She was pretty indifferent and asked if I could come back the next day for a hard re-liner. I agreed and returned the next morning at 9:15 am. The dentist and her assistant came in and took my teeth to get the re-liner started. The assistant had to redo the "goo" twice and said it would be about twenty minutes. I wanted and waited and once again my teeth were on the counter and the office was quiet. I went to the front desk and asked if everyone had left and she said"let me check." Right away a different assistant came and handed me my teeth off the counter. I asked if the dentist wanted to see them and she said "no." So I took my teeth and left. Once again I was forgotten! I will never step foot in that office again!
These teeth cost seven thousand dollars; still do not fit, and I want a refund!

0 comments
Add a comment
  1. Aspen Dental Contacts

  2. Aspen Dental phone numbers
    Click up if you have successfully reached Aspen Dental by calling +1 (888) 809-5582 phone number 9 9 users reported that they have successfully reached Aspen Dental by calling +1 (888) 809-5582 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (888) 809-5582 phone number 66 66 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (888) 809-5582 phone number
    Click up if you have successfully reached Aspen Dental by calling +1 (800) 277-3367 phone number 1 1 users reported that they have successfully reached Aspen Dental by calling +1 (800) 277-3367 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (800) 277-3367 phone number 5 5 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (800) 277-3367 phone number
    Click up if you have successfully reached Aspen Dental by calling +1 (312) 399-9779 phone number 1 1 users reported that they have successfully reached Aspen Dental by calling +1 (312) 399-9779 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (312) 399-9779 phone number 3 3 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (312) 399-9779 phone number
    Professional Services
    Click up if you have successfully reached Aspen Dental by calling +1 (406) 489-3290 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling +1 (406) 489-3290 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (406) 489-3290 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (406) 489-3290 phone number
    Territory Manager
    Click up if you have successfully reached Aspen Dental by calling +1 (315) 350-8795 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling +1 (315) 350-8795 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (315) 350-8795 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (315) 350-8795 phone number
    Public Safety
    Click up if you have successfully reached Aspen Dental by calling +1 (315) 569-0948 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling +1 (315) 569-0948 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (315) 569-0948 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (315) 569-0948 phone number
    Clinical Director
    Click up if you have successfully reached Aspen Dental by calling (844) 789-0592 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling (844) 789-0592 phone number Click down if you have unsuccessfully reached Aspen Dental by calling (844) 789-0592 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling (844) 789-0592 phone number
    Click up if you have successfully reached Aspen Dental by calling (844) 559-0703 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling (844) 559-0703 phone number Click down if you have unsuccessfully reached Aspen Dental by calling (844) 559-0703 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling (844) 559-0703 phone number
    Click up if you have successfully reached Aspen Dental by calling (877) 750-1135 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling (877) 750-1135 phone number Click down if you have unsuccessfully reached Aspen Dental by calling (877) 750-1135 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling (877) 750-1135 phone number
    More phone numbers
  3. Aspen Dental emails
  4. Aspen Dental address
    728 Stillwater Ave., Bangor, Texas, 4401, United States
  5. Aspen Dental social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 01, 2026
  7. View all Aspen Dental contacts
Aspen Dental Category
Aspen Dental is ranked 2 among 101 companies in the Dental Services category