CB Dental Services Aspen Dental Complaints #242-261

Aspen Dental review: Appointments

Not Your Mom of West Chester, US

Jun 06, 2023 8:18 am UTC

I had 3 scheduled appts in May for my son. System issues and never was seen. 2 appts we drove to the location to find nobody was being seen and that they would call to reschedule. 3rd appt office was locked with a notice on the door of the system being down. Scheduled 3 appts online after no ome called to reschedule previous appts like I was told. I missed the first appt. 2nd appt June 6th informed that online scheduling is just for new patients and that Id need to schedule again. So I now have an appt set for Fri. Appts required for fillings were paid in full at last appt in April. May wanna change your online appt feature to NEW patient only.

Desired outcome: Dont really care. After this I wont be returning to Aspen Dental.

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Professional Services

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Public Safety

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(844) 789-0592

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Aspen Dental emails

patientservices@aspendental.com

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customerservice@aspendental.com

Aspen Dental address

728 Stillwater Ave., Bangor, Texas, 4401, United States

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