CB Furniture Stores Ashley HomeStore Complaints #242-261

Ashley HomeStore review: Poor quality products and terrible customer service.

Melinda Colby of Dallas, US

Nov 05, 2021 1:03 pm UTC

I purchased furniture in March, 2021. Within 3 months the seating on both the sofa and matching recliner began to break down. I have been trying to get it repaired or replaced for 2 months now. No one will take responsibility for doing what needs to be done. This company has a process where consumers get caught in this endless loop and eventually will give up. Phone calls are not returned. Emails are not returned. Appointments are not kept. It has been the most frustrating experience ever. From complaints from other consumers online, it is obvious this is a standard practice. Do not do business with this company.

Desired outcome: Refund

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Resolved

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Ashley HomeStore Contacts

Ashley HomeStore phone numbers

+1 (800) 477-2222

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Media Contact

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Media Contact

More phone numbers

Ashley HomeStore emails

ecustomercare@ashleyfurniturehomestore.com

100%
Confidence score: 100%

Support

Ashley HomeStore address

1 Ashley Way, Arcadia, Wisconsin, 54612-1218, United States

Ashley HomeStore social media
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