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CB Furniture Stores Ashley HomeStore Complaints #202-221
Ashley HomeStore

Ashley HomeStore review: Delayed delivery

V
Author of the review
11:01 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Hi Team,

We purchases two bed sets (one CalKing and one queen) from Ashley HomeStore at Dublin, CA during thanksgiving time and was told the chosen beds are in stock and will be delivered within three weeks time. Once the payment was made, I even got the delivery date of Dec 27th. But, when I didn’t hear anything from delivery team until Dec 28th, I callee Ashley Store and they said it is now showing April (customer care told March End) which just stunned me. Besides following multiple times with store I haven’t got any response. And, we had already given away our existing beds before the delivery date and we are sleeping without bed since then. This is very unprofessional of Ashley HomeStore and wouldn’t go to that store ever again.

Order numbers for reference.

Order#[protected] and [protected]

Any help here would be appreciated.

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  1. Ashley HomeStore Contacts

  2. Ashley HomeStore phone numbers
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    Media Contact
    More phone numbers
  3. Ashley HomeStore emails
  4. Ashley HomeStore address
    1 Ashley Way, Arcadia, Wisconsin, 54612-1218, United States
  5. Ashley HomeStore social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 27, 2026
  7. View all Ashley HomeStore contacts
Ashley HomeStore Category
Ashley HomeStore is ranked 13 among 291 companies in the Furniture Stores category
#11 West Elm West Elm #12 Hayneedle Hayneedle #13 Ashley HomeStore Ashley HomeStore #14 WorldStores WorldStores #15 1stdibs.com 1stdibs.com

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