Argos  -  32 inch hitachi smart tv tv/dvd

Towhom It may concern
I ordered a TV online on the 14th of november I paid for it and said I cud collect in 3 days which was 17th so I went to the store in south Ruislip on the 17 th and was told it wasn't in store yet and I wud get an email to collect between the 17th and the 24th so I waited still didn't have an email I called up on the 24th they said it wasnt in stire yet and i wud be able to collect after 4pm and wud get an email so I waited til today called the store they told me my order had been cancelled due to non collection I am very angry that no one seems to be doin there job properly that Is not good customer service my autistic child now has no TV she has been frustrated enough as she lives to watch DVDs in her room to be honest I think we deserve something because if the mess up and lack if customer service I think maybe a discount on the TV that I now have to reorder but cannot until my refund is back in my bank which is waiting even longer now better still maybe the TV for free delivered wud be a great way to say sorry my order number is ft656246 my address is 41 hollowfield walk northolt ub55sx [protected] thx