Ancestry — automatic renewal
I am now on hold while a representative cancels the automatic renewal -- something I neither authorized or wanted -- of my six-month subscription. And apparently there is no way to have a subscription without this. This is a terrible policy -- a scam really. I have bought subscriptions occasionally in the past, but now I will rethink whether I ever want to use ancestry again. You should be ashamed. And now the customer "support" person has returned to tell me that due to some kind of problem in ythe ancsetry system, he cannot refund my money and that I should call back and go through this same process later today. Terrible policy. Terrible support.