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Utah, Provo 84604
United States
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Overview of Ancestry complaint handling
102 Ancestry reviews first appeared on Complaints Board on Nov 8, 2006. The latest review liars, rip off was posted on Jun 23, 2022. The latest complaint Charging credit card after cancellation was resolved on Dec 07, 2014. Ancestry has an average consumer rating of 2 stars from 102 reviews. Ancestry has resolved 17 complaints.
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Latest Ancestry’s complaints
Ancestry - liars, rip off
Other test I've take always show my Hispanic, and Asian heritage... But with ancestry it literally just says white and black... I know who my family an birth dad is cause my mom had me at young age he's the black side, but also his dad came from Spain, Portugal... .. I complained before and all they said was they don't go far back that much... But what...
Read full review of AncestryAncestry - Ancestry reinstatement
After paying for an Ancestry DNA test and getting the results, which includes an Ancestry DNA account, I signed up and paid for several years of a world membership and built several family trees, including several that were over 3,000 people strong. My relatives also had DNA tests through Ancestry, but never had a paid membership for building trees, etc. I...
Read full review of AncestryAncestry - Incorrect dna result
I sent off for my kit and was told who my grandmother was before I even received the kit to submit my dna. I immediately felt the dna test would be a hoax, because how can they tell me the truth of anything if I have not yet submitted my dna? My dna was submitted and the dark skinned part of the family was not recognized. I was given a list of relative...
Read full review of Ancestry
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