American Medical Response Complaints & Reviews

American Medical Response / 2 employees that came in the ambulance

Sep 10, 2019

On Sunday September 8, 2019 at 4:32pm I called 911 AMR showed up my dad was having a stroke I asked AMR to transport my dad to Modesto doctors hospital cause that's a stroke center they refused. On top of that they were extremely rude, unprofessional and unpleasant. Their behavior wa...

American Medical Response / ambulance service

Jul 27, 2019

On September 3 last year, I was having dizzy spells while at a restaurant and called an ambulance to take me to the hospital. At the time, I was covered by a Blue Cross/Blue Shield silver plan and expected that the ride, which was less than a mile, to be covered. I paid a $300 co-pay at...

American Medical Response / billing

May 10, 2019

I have called the medicaid department several times over the past year about a claim. I still need help to resolve this matter. Amr keeps telling me that they are being denied because taylor's insurance doesn't cover emergency services. Amr says that the denial says behavioral health...

American Medical Response / unethical behavior

Aug 01, 2018

American Medical ResponseOn Wednesday 7/25/18 driver of a vehicle from your company, AMR, (Vehicle #2204) made contact with my parked car while I was in my vehicle. Before she did so, as she was inching toward my car I motioned to her (we made eye contact) showing her that there was no room. She proceeded and made...

American Medical Response / billing/customer service

Jul 16, 2018

In February I was in an accident and was transported by AMR. A few weeks later I received a bill that was not payed by my insurance. I contacted the AMR billing department requesting the bill be sent to my insurance. I gave the information they requested. About a week later I was contacted...

American Medical Response / amr billing

Jul 28, 2017

Date of incident: Sept. 8, 2014. Trip # 865-[protected]-01 My bill was paid off in Feb. 2017. I was on automated billing and they continued to draft money out of my account after my bill was paid off. After several monthly calls, speaking to people that said it would be taken care of; there...

American Medical Response / patient care


An ambulance was called for my father who had a sudden onset of confusion and is a diabetic. The ambulance NEVER checked his blood sugar and at the hospital it was 27. I looked at North Carolinas protocols and for altered mental status is states to do a blood sugar test. I am very...

American Medical Response / after 2 1/2 years of my mother's death we get a collection bill for the ambulance that took my mother from a facility to the hospital.


My mother was transported from a rehab facility on 2/28/07 by American Medical Response to a hospital where she died. My father never received a bill from this company. Today we received a collection agency letter (Bay Area Credit Service). In talking with AMR a bill was sent to the...