patient care
An ambulance was called for my father who had a sudden onset of confusion and is a diabetic. The ambulance NEVER checked his blood sugar and at the hospital it was 27. I looked at North Carolinas protocols and for altered mental status is states to do a blood sugar test. I am very dissatisfied with the care he got. This lack of training or care could of easily cost my dad his life!
The complaint has been investigated and resolved to the customer’s satisfaction.
after 2 1/2 years of my mother's death we get a collection bill for the ambulance that took my mother from a facility to the hospital.
My mother was transported from a rehab facility on 2/28/07 by American Medical Response to a hospital where she died. My father never received a bill from this company. Today we received a collection agency letter (Bay Area Credit Service). In talking with AMR a bill was sent to the facility and returned. I tried to get info from her insurance comp to see...
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