I have freckles on my face, it got worse and worse. So I choose to get laser treatment. I live in Pleasanton CA, so choose to go to American Laser Center. The first time I went there, the front desk person tried hard to have me to sign a 10 visit contract for $1100. I was told there were two females providing laser treatment in this center. There was one female there that day, so I went to talk to her, I was not very pleased with her answer and attitude, so I told the front desk that I changed my mind and chose not to go through the treatment. She said that you already signed paper; I was shocked that I was not out of their office yet, I should be allowed to change my mind. She said that the other female was excellent, but the other female only work during the day, I told her that I only could do it after work. So she said no problem, she said that I could make an appointment for you in an evening with the other lady. Just because I wanted the treatment really terrible, I believed her. After this, she said that you had to apply for a credit card with MedCHoiceFinancial, I told her that I did not need financing, but she said that "you do not have to use it". She made me believed that it was only a normal procedure to get credit checked like the procedure when you are buying a new car. She additionally said that you could make a plot with us, such as make monthly payment, etc. Therefore, I got their credit card issued by MedChoiceFinancial without realizing that they could charge the credit as they pleased.
When I went to their center for my first appointment, I saw the front desk person was not there, the female who supposed to treat me was not there. The other female I did not like was there and kept bragging about her, and tried to persuade me to use her. I refused and she kept calling the front desk person, but the front desk female never answered the phone. From that moment I knew that I did not trust this place and would not go through laser treatment here. SO I left. After a month, I got a credit card bill from MedCHoiceFinancial, claimed that I owed them $1100. I called the credit card company and clarified what happened. The guy who answered my phone was very rude, he basically refused to listen to my complaint, but said that you had to talk to the service provider. Since then, this credit card company kept calling me and questioned me to pay the bill, I clarified to every single person I talked to, but nobody tried to help me to dispute the charge. I called the American Laser Center main office at [protected], clarified the situation. They said that they would check, same day, they emailed me back saying that I did receive the service and case closed. Now my credit card amount is increasing, I do not know where I can find justice. This contract is 10 laser treatments I even did not know what laser treatment felt like; I did not receive any single treatment but receiving the bill every single month from them. I had a perfect credit score before, but now this could ruin my credit. If you do not want nightmare, stay away from this fraud company.