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Hydroxatone Customer Care Service

Hydroxatone, LLC

100 Town Square Place, Fl. 6
Jersey City
New Jersey
United States - 07310

Customer Support Phone Numbers

1 201 221 8384 1 1
1 201 221 8334 0 0

Hydroxatone Complaints & Reviews

Hydroxatone / Scamming, by sending free samples, getting c/c # charging $95

kasheba on Apr 28, 2016
Pop up ad came on while i was using another site, offering free samples, payment $1.95 for postage. When i received goods & read small print on bottom of (this is not an invoice) phoned to cancel as they stated they would take $95. From my a/c every month & send more products. I was cut...

Hydroxatone / Unlawfully charging my credit card without authority from me.

Ray Spencer on Apr 28, 2016
This company offered a free trial of their product Hydroxatone for a $1 contribution towards the freight. They have now put a charge through on my credit card of $101.60 without my ordering their product or agreeing to a supply of their product. Please follow up on this complaint urgently a...

Hydroxatone / No product- but they took my money?

Deborah Guthrie on Apr 2, 2016
About late jan. 2016, i get e-mail saying i didn't 'complete form?? so i did for s&h of $1.99 i would get a 30 day supply of their face cream- i got another e-mail in a cple days 'confirming' item sent ! then a few days later another e-mail sayin 'sorry about this but we r 'out of stock ...

Hydroxatone / Deducted hundreds from my bank account

Clobo on Feb 12, 2016
Hi, I am extremely disappointed and upset by the experience I have had with Hydroxatone and Bellaplex. I ordered the $1.99 trial of Hydroxatone, expecting a sample, but received 2x full size containers plus a toner and other products which I didn't order or ask for. I trialled the (1...

Hydroxatone / ACM Tryhydrolyze

Reviewer27478 on Feb 1, 2016
Buyer/Consumer BEWARE. No such thing as a free trial. When I ordered the product, the sales person never stated that I had to return the product, just cancel. So I did and they have been charging my credit card ever since. I filed a dispute with the credit card company and waiting for the...

Hydroxatone / Hydrolyze intensive under eye treatment

brazina thompson on Nov 16, 2015
I ordered a 30 day trail of the product and didnt want any more of this product. A $68.95 was taken from my visa card in august 2015 and another $68.95 was taken from my visa card in september 2015. I called customer services and was told my money will not be refunded. Now i have 3...

Hydroxatone / Advised that this was free barring P&P

William Kenny on Aug 14, 2014
I recently completed a survey instigated by Nat West Bank which advised at the end I would receive a free gift. I was then advised that as long as I paid £2.95 P&P that I would be sent the FREE Product. I received the goods along with a delivery note which I took no notice off as I...

Hydroxatone / Won't stop taking payments from credit card

beinman204 on Jun 29, 2014
I had ordered Hydroxatone wrinkle cream the trial order, first I did not receive the order then they charged my credit card 69.95. I still have not received any of the product and I have 2 more charges on my credit card for 69.95 for a total of 209.85. I phoned them to inform them of all...

Hydroxatone / cant cancel via email or ph

sapphiresmum on May 17, 2014
brought my supposed 'free trial' a month ago, unaware till i actually clicked order that they would be billing me 79.95 a month. it said i had 30 days to cancel.neglected to tell me i had 14 days to return which i just found out now. i just went onto the hydroxatone.com website...

Hydroxatone Bb Cream / refund

mefmcd on Jan 23, 2014
Like others here I requested the free trial. I was not crazy about the product after using it for 2 weeks it for 2 weeks. I packaged the remainder of the product up and sent it back with a not not to charge my account as I was returning the remainder well before the 30 days they say you...

Hydroxatone / 30 day trial

Mary J Love on May 20, 2013
(Continued from 1st. message). The next time I looked at the HYDROXATONE, I knew I was way beyond the 30 day trial date. I could not help it! I am sending the HYDROXATONE back and I beg that you do not charge me for this. I live on Social Security and will not be able to buy groceries if...

Hydroxatone And Bellaplex / can't cancel my order

ElizabethGillianGardner on Apr 4, 2013
I first tried the product as a free trial with only payment being shipping. Since then I have been receiving two jars of the cream, Hydroxatone, and two lots of the bellaplex each second month. I have tried three times to stop this but they continue to send and continue to debit my credit...

Hydroxatone / Failed to refund

Artfullady on Mar 19, 2013
I decided to try hydroxatone and Bellaplex for the trial price of $1.99 per product. When it arrived in two seperate boxes I was charged over $20 dollars per box in duty. After a week I decided the product wasn 't worth the high cost of importing it to Canada so I phoned to cancel...

Hydroxatone & Bellaplex / Can't cancel orders

Shirl 0411 on Feb 25, 2013
I am trying to get the above companies to STOP taking money from my Credit card... for facial cream that I have not ordered, and money back gaurantee... IThe cream is not suitable for my skin... I have tried to get intouch...but it is very difficult... Then I find that I have been charged...

Hydroxatone And Bellaplex / Harrassment, False Charges

S. Crate on Feb 20, 2013
I returned my supposedly free sample of Bellaplex and Hydroxatone! after I saw a $69 charge on my credit card for product I did not receive. I I called them telling them I had not received product and did not want to receive any product. They told me that it was necessary to return the free...

Hydroxatone And Bellaplex / Deducting from my account without authorization

Maggielil on Feb 7, 2013
Hydroxatone and Bellaplex are huge scams and the products do not work. I foolishly provided my VISA number to, obtain a free sample and them without authorization, they began sending product and charging my VISA account with two, payments of $69 EVERY month. I have to cancel my VISA card...

Hydroxatone / Scam

June runciman on Jan 27, 2013
I thought I was old enough to know better, Pulled in to a big scam by scam artists, A free trial was all I sent for, not a monthly subscription, not a go ahead to take money from my bank account, without my say so, I'm unemployed and a free trial was a pick me up, Not Making me feel...

Hydroxatone / Unauthorised deductions

Hydroxatone scam on Jan 14, 2013
I had received products from hydroxatone unauthorised. I had gone through a few processes in looking in to buying the product although changed my mind due to the expense of the later costs. I received several emails asking me to confirm by credit card order which I never did. A few week...

Hydroxatone / cancel order

maria glascott on Nov 4, 2012
Order risk free 30 days Hydroxatone anti wrinkle cream, you pay $1.99 shipping, Then they charge you every month $69.95 each for 2 more jars of cream, have rang them to cancell the order, and they say that it will cost me $150 to return the jars of cream, so they are telling me that I have...

Hydroxatone Bellaplex / cant cancel my order

misskirik on Oct 25, 2012
I am sick to death of trying to contact these people. I am from Australia, i have moved home several times since my original order, i have been homeless and have TRIED several times, different methods of contact to cancel my orders which are two SEPERATE orders. One delivery and order...

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