I have been a member of AAA for 45 years. Yesterday for convenience purposes, I stopped by the AAA office in Southaven MS to book a flight for me. I was and am still shocked that they wanted $35.00 for this simple need. I went home and booked my flight in 5 minutes. I feel this charge i...

On June 30 Heavy Duty Towing and Recovery was called out by AAA to tow Classic 1976 GMC motorhome. 3 1/2 hrs later he called and said that he was 15-20 min out and to take an uber and he would tow the RV within the hour. We were told by AAA that a flatbed was coming out. When the RV...

On June 27th, 2017 I called AAA and they referred me to Danny Agustin because i was told he would be able to help me with my Home Owners Insurance. He was very quick and to me seemed to think he knew it all. I received an email with some information and things I needed to sign off for, but...

July 12, 2017 On July 10th 2017, my car failed to start. I had already determined it was a problem with the starter. I called Roadside Assistance and told the representative that I needed a tow truck to tow my car to my mechanic. After about 20 minutes, a regular AAA truck, without towing...

I arrived home and it looked like someone had an accident I front of my house. I reviewed my cameras and have video of a AAA driver driving up the curb rolling back and forth to tow a car. From what I can see in the video all he had to do was move the car in the correct position v...

In the latter part of June 2017, I sent a request to AAA asking for assistance in booking a cruise as I have never used AAA to book a cruise. After a few hours, I decided to book the cruise without any assistance with AAA. On June 24, I was contacted via voicemail by Rangel stating that he...

Today, July 11, 2017 I placed a call at a AAA service center because I have been using their towing service without any issue until today. Prior to rendering the tow service, I was NEVER notified over the phone or through the app that there is a 7 mile limit on towing. However, Jovana...

On hold for a hour and told I needed to call the bank after not being notified they did not get payment from bank. Really poor service for a member that has been with them since the 80's . Thinking of pulling all my insurance. I had to wait a additional 30 minutes to get a supervisor then...

On July 5, 2017 had oil leak and low oil warning light. Pulled over on the highway, shut off the car and called AAA for a tow. Was told by dispatcher that within the hour a tow truck would arrive. Waited the hour (in 90+% weather)..no truck. Called AAA again. Was told the truck was en...

Date: 6/28/17 I was in a car accident on 6/28 and my dad called AAA for me for a tow. AAA dispatched Finish Line Towing and Transport (Rancho Dominguez location). The tow truck guy told me my dad can save a tow on his card if I had my car pulled to his yard since I have full coverage...

Case # 1416, Alyssa Oconnell is my case manager in member relations. My care handle was completely broke off my car and I sent pictures on 6-15-17. I have had no follow up since 6 20-17 and I still have no door handle on my car. I have sent several emails in writing, as those are tractable...

At 1:30 PM I called for a tow service at 3:39 PM, still waiting and no service! At 3:30, I called the towing company, Renegade Towing, they were still buy doing something else, I calle AAA again, told them this was unacceptable, they in turn told me that the tow truck should be by my...

I am a brand new customer to AAA. On Saturday, June 17, 2017, I went online to book a hotel for a trip my daughter and I are taking in August. I was trying to book a LaQuinta in Minot, ND using the AAA discount that was shown on the website. There was a $7.00 difference. I put in my number...

I bought this battery last year.it lasted 6 months then will not barely crank my car.i called twice for battery service.ive been told twice battery was good so no replacement.im a retired mechanic and I think I've forgotten more in my lifetime than those jack legs you send out for...

Worker appear to my location at 11:36 he left at 11:38 pm 2 minutes very rushes service.He states that it was the battery then got in his truck and left.I do understand that is late I was to my friend home when my car decided not to work.I figure that now that Im aware that its a battery...

In 2015 I hit a retaining wall with my 2010 Dodge Charger AAA towed it to Vallejo but on the way there the tow truck driver did not tie down a truck that he was talking with my car the truck bounced off the tow truck and landed on my car and crushed it at this time I had full coverage...

My car was towed to my mechanic on May 27, 2017. There were two problems that I experienced. First, the two truck showed up 3 1/2 hours after my call. Second, the two driver attached the pull-up chain to my front suspension, resulting in bent inner and outer tie rods. The bill for the...

I arrived in Fargo, N.D. in April just after it snowed/iced. At the Hertz store on Main Street, I was told that I had been "upgraded" from a V.W. Passat or equivalent to a Kia Soul. When I protested, I was told that this was the only car available. Nothing in a Kia Soul is "up" to a Passat...

Reference: Member Since 1991 Battery Service Call 01/19/16 Battery Service Call 11/16/16 AAA did not honor a battery warranty and incorrectly charged me for its replacement. I would like a refund, for the cost of the second battery purchased on 11/16/16 in the amount of $130.54. On...

Triple A Roadside assistance is a scam. I have carried Triple in both Ohio and Indiana and seldom used it but I did need it last night 6/04/2017 at around7:30PM. I had a tire blow on a busy highway. I have Triple A Plus. I called Triple Roadside assistance number and told them I was on 421...