I was flying out of Des Moines on July 3rd 2026 my flight to Phoenix was delayed buy almost 11 hours and I was traveling with 2 kids was asked to come to the airport at my original flight time to have to be stuck at the hotel for 12 hours is insane to me and to only be given one voucher per person for $12 for the day when we all know airport food is expensive and not being able to check my luggage because they had nowhere to place it which made me and my family sit downstairs because we couldn't go through TSA and we all know all the restaurants are past TSA so we was stuck eating chips I'm very disappointed in this airline and I will make sure to not fly with them again and after speaking with someone on the phone I was told all they could do is give me a voucher for $100.00 or I could cancel my delayed flight and go to cedar rapids and get on a flight on Sunday if I decided not to wait.
Desired outcome: I would love for my flight to be refunded
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And to top it off I had a car rental and my destination that luckily, I was still able to get but I went to phoenix for my daughter's wedding rehearsal that I had to miss because of this.