AliExpress — cheating
Hi all of you!
I find none like big cheaters like ali express joining hand with suppliers. My case history is this.
My order no: [protected]
Placed on 9th january 2012
Product : wifi booster 2w
Supplier : 1buycart co., ltd (No.504670 store).
Contact name : tu aiming / lu lu
1. After placing the order by making full payment, the supplier did not bother to respond me for a week time.
2. I suspected the fidelity of the supplier and demanded for fully repayment from ali express on 16th of january 2012
3. Finally she gave me a tracking no. [protected].
4. Even after 6 days the tracking no. Was not traceable.
5. Finally on 19th of january (10 days later) the consignment was picked and sent.
6. The consignment arrived on 20th january 2012 at bangalore / india
7. The consignment could not cleared from the customs for following reasons.
A. The items description mentioned as "controller" instead of "wifi booster"
B. The quantity of the items mentioned was "one" instead of "four"
8. The custom department charged usd 132 / - for declaring wrong description and wrong quantity.
9. Finally the consignment reached on 28th january 2012 at coimbatore / india dhl office.
10. To my surprise, when I opened the consignment at dhl office, the items were not the one we ordered. Instead of 2w, the
Supplier supplied 1w - 3 nos and 2w-1no.
11. I refused to take delivery of the product because of wrong supply.
12. I complained to ali express.
13. To my surprise, ali express, demands me to clear the consignment by paying the duty and pay another usd 132 / - to the
Supplier to proceed with the case.
14. How stupid is this. For a wrong supply I have to pay the duty and then pay another usd 132 / - to supplier again to proceed
15. No action has been taken by ali express for late supply, wrong supply and false invoice.
How cheating is this. I am already on the job of publishing this in international journals and media.
I request all the readers to be very alert before proceeding with alibaba. They are cheats. So far I have lost usd 344.80. I have not got the refund yet. They are playing fishy.
Good luck all of you for dealing with alibaba